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All reviews front desk stayed here indoor pool nice hotel hot tub the breakfast area pancakes yogurt free breakfast little pricey spooky nook convenient location staff was very friendly and helpful standard hie room was clean and comfortable king bed lancaster area
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Reviewed 1 November 2016

Trying to find a decent hotel that will accept pets when traveling is quite the task. I came across this hotel in the quaint little town of Lititz which is a little treasure in itself. It was a little pricey but all their rooms are pet friendly. This was huge and almost unheard of when traveling with pets. There are ususally only a few select rooms on ground floors and they are pretty basic. So we were able to get a suite with jacuzzi and a living room with fireplace. The pictures online looked like it would fit the bill. So I called to make reseravations and ask some questions and was looking forward to our get away overnighter. When we got to the hotel I was pretty amazed at how modern and clean our room was. I am a picky person and this was a big deal. Our little dog made herself right at home. We went out for dinner and came back to relax in our room. They had a nice pool area that we did not take advantage of due to time restrictions and they had a small exercise room as well. They also offer a free breakfast and had a nice selection of fruits, breads and cereals etc. Enough to get one started on their day. A large clean area to eat and catch the latest news. Lastly their customer service was outstanding! From the first phone call, to check in, to maintenance passing by in the hall everyone was friendly and courteous. The check in process was quite simple and streamlined, checkout even more so. They do ask for a number to call you if you are out and the dog is barking other than that you are on your own, as it should be, to act responsibly with you pet only here they did not drive that home. They just seemed very welcoming and happy we were there which made me happy to be there and created a comfortable and relaxing environment. Win-Win situation. Highly recommend for anyone but for those traveling with pets they have won me over. Hoping there are other HI Expresses that are the same.

  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank 1LuckyGurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

Very clean and friendly staff! Room was big and very clean also loved having a Keurig right in the room along with a microwave and refrigerator!! The morning breakfast was also very good! Alot of choices to have, cereal, yogurts, cinnamon buns , eggs, bacon sausage and plenty of coffee and also take out cups so you can take it on the road with you!!

  • Stayed: October 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank Theresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2016 via mobile

Rooms are clean with comfortable beds,
Bath & Body bath amenities, nice flat screen tv's, breakfast included was quite sufficient featuring 2 types sausage patty, eggs, biscuits, cereals, fresh fruit and a variety of bagels & muffins.

Stayed: October 2016, travelled with family
Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2016 via mobile

Was a very clean and big room. The breakfast was very good. I loved having the Keurig in the room. Nice location and plenty of restaurants in the area. Very close to local attractions. Would definitely stay at this location again.

Stayed: October 2016, travelled with family
Thank boyerprb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2016

Had a very nice weekend in Lititz. The staff was rude and the hotel is incredibly over priced for what and where it is. I was also randomly charged 18.00 two days after our stay. When I called to ask about it the woman on the phone was terribly rude and said it must be the tax. Ive never heard of tax coming out two days late and separately at that. Stay away from this scamming hotel.

  • Stayed: October 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank rthurber83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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