I travel a lot on business, including this trip to Lancaster, and have never experienced anything like the Arts Hotel. It's a beautiful space, the rooms are well-appointed, spacious and comfortable. I'm told each room is different so no cookie-cutter layouts or furnishing. The staff is friendly. In fact, some touches (like the red rose turndown service) is better than what I get from more expensive, higher rated hotels elsewhere! Generous complimentary breakfast bar. The only thing...I arrived late at night and the restaurant/bar closes earlier than expected for someone used to bigger cities. If you like to walk in your room barefoot, like I, ask for a carpeted room (I'm told some rooms have hardwood floors).
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