- Free Wifi
- Free Parking
This hotel has a great location, friendly front desk staff and a fair size workout room. The earplugs were a nice touch. I rated it as average because of the small pool, lukewarm whirlpool, and the breakfast was not good. The omelet option was very good and the person who was making it was quick in servicing everyone. This was the first hotel I stayed in that did not offer lotion bottle along with shampoo and conditioner. Also, the housekeeping staff kept knocking on my door after I told them 3 times I was checking out at noon.
Thank you for staying with us at Hyatt House and taking the time to make a review. We appreciate the kind words on the staff both in food and beverage and at the front desk. We also appreciate the suggestions on areas of opportunity we could work on to be of better service. I assure you we take all comments seriously both good and bad to improve the service we provide. We would love the opportunity to hosts again when the King of Prussia area is next in your travel plans!
All staff members displayed customer service excellence. The guest room was comfortable and relaxing. Beverage and food service was great, especially the made-to-order omelettes! Within walking distance of King of Prussia Mall. Several great restaurants close to hotel also.
Thank you Sharon for this very positive review of our hotel. We are pleased you found the room comfortable and relaxing. Thank you for the mentions about the food and beverage with made-to-order omelets/ We would love the opportunity to host you again when the King of Prussia area is next in your travel plans!
We had a wonderful stay at the hotel. The hotel was in a great location - nearby the king of prussia mall and many restaurants. The room was very spacious and the bed was comfortable. We especially liked the large shower and kitchenette. The breakfast was delicious.
Thank you very much for the kind review of our property. We are pleased you found the location to be great, the rooms to be comfortable, and the breakfast delicious. We would love to make the next stay a "great stay" and hope we can host you again in the future.
I am so sorry to be so late on this review. We stayed here a few months ago and were so impressed that I had to make sure I did. First of all, thanks to Laughlin and Baye. These guys were amazing. Helpful, funny, and real! No robots here. They had everything we needed, covered. I wish all hotel staff was more like them. The hotel itself is beautiful, clean and comfortable. Our room with the fully stocked kitchen, glass enclosed shower and giant plushy bed blew me away! And the price was great. Their breakfast is phenomenal and they make omelettes to order. (And they don't give you dirty looks if you put in for another one. I loved this place. I will never stay anywhere else in King of Prussia. Oh, and we didn't use it but they have a shuttle to take you where you want to go! Thanks guys, you made it great! Oh, I almost forgot, we didn't use the pool either but they have a hot tub too and a lift so handicapped people can use the pool and spa. So great!
Thank you Anna and family for this very detailed and positive review of our property! We appreciate you mentioning Laughlin and Baye by name; I assure you they will be rewarded for the outstanding service! Thank you also for the comments on the hotels 'beauty', cleanliness, comfort, price, and big comfortable rooms. Thank you also for commenting ob the breakfast with made-to-order omelets. We appreciate you pointing out the friendliness of the chefs as well. We most certainly look forward to seeing you again when the Philadelphia/King of Prussia area is next in your travel plans!
Our Second Thanksgiving here, location is perfect. You can walk to the mall, movies, Best Buy, etc. Rooms are comfortable for family of 4-5. Breakfast is impressive, no continental, they had an omelette station, oatmeal, sausages, yogurt, etc.
Thank you Ronald R and family for coming to see us for the second time! Thank you for this positive review as well! We appreciate the comments including; our location next to hundreds of stores, room comfort, and breakfast selections. We would love the opportunity to host you for a third Thanksgiving or for any other reason the King of Prussia area may be in your travel plans!