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“Good hotel wilth room for improvement”

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Premier Inn London Heathrow Airport (Bath Road) Hotel
Ranked #3 of 22 Hotels in Hounslow
Certificate of Excellence
Reviewed 4 weeks ago

This seems to be a very busy hotel with high occupancy. Check-in was efficient and friendly and it was recommended that I reserve a table if I was planning to eat in the hotel that night. The hotel is the largest Premier Inn I have stayed in and has a very new and fresh feel to it. The room was the standard Premier Inn template in terms of colours, layout and furniture. The room had a safe which was just sitting on the floor and consequently was very difficult to access given it was necessary to kneel down to enter the code to store and retrieve valuables. There was no fridge although ice was available from the bar to take back to the room. There were several banks of drink and snack dispensing machines around the very large reception area although all were empty of coke and had not been replenished. There is also a Costa coffee kiosk in reception. Parking is available on site for GBP 10 per night although no explanation was given at check-in that it must be paid for via the machine at the entrance into the hotel rather that as add on to the accommodation costs. The hotel's car park is a great spot for plane watching as landing aircraft pass by a couple hundred feet off the ground just before touch down. The hotel has a 2-tiered approach to wi-fi. Normal wi-fi is free, however, a faster service is available for an additional charge. The bathroom was unremarkable with liquid soap dispensers instead of cake soap. The bed was very comfortable with additional pillows available on top of the open-fronted wardrobe. This hotel does not have an iron and ironing board in the room nor does it have a washing machine and dryer for guests’ use anywhere in the hotel. Entering the hotel from the car park it was necessary to walk through a wall of cigarette smoke which was very unpleasant. 10-12 people, both guests and staff, were smoking outside the door and this could not be avoided. In fact it is exacerbated by people smoking at tables and chairs next to this entrance. This should be a no smoking area. While this is a good hotel, there is still room for improvement in my opinion.

Room Tip: This is a large hotel so ask for a room not too far from the lifts.
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank tessacate88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 3 weeks ago

Dear tessacate88,

Thank you for your review on our hotel. Whatever feedback we get, be it positive or negative is welcomed as we always continue to look for ways to improve our service and guest experience. We will look into your comments and hope that you decide to stay again in the future.

Kind Regards,

Laura

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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134 - 138 of 9,223 reviews

Reviewed 4 weeks ago

All the staff that attended to me were very courteous and professional. Nanny the young waitress at the Thyme Restaurant who attended to me was truly on top of her job. I was also impressed with the space of my room and the freshness of the facilities in the room.

Stayed: October 2017, travelled on business
Thank gukpevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was a great stay to get our holiday tremendous start, From the moment we arrived the staff could not have been more attentive, pleasant and helpful. The room was clean, tidy and very comfortable certainly lived up to the adverts.
We had our evening meal and breakfast in the attached restaurant the staff were great the food was prepared to an extremely high standard and the presentation was superb and all at a very reasonable price. The only downside was the choice of beer which was very limited.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank linandandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is a lovely hotel and perfect for staying in when travelling abroad. We stayed here for one night and it was very nice. Staff was polite and helpful, rooms spacious, food amazing and good value for money. If you are staying here for one night it is a good idea to get the meal deal with as well as the room. With the meal deal you get, three course meal and drink + full buffet breakfast. The food is amazing and it is cheap as well. Will defiantly stay here again when travelling. One thing that's good with the rooms is even though you are right next to the airport there is no noise at all from the planes.

Room Tip: Get the meal deal!
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  • Stayed: March 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Lauren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Was picking up two relatives arriving from the US, picked this as parking on site and not unreasonably priced (for London), location relative to the airport was great, facilities what you would expect clean/efficient, bonus for a plane enthusiast is the rooms at the rear of the hotel have a view of the arriving aircraft as they approach the end of the runway (assuming they are landing from the East), hotel was also pretty cheap on the occasion of my visit, so worked well for me all round

Room Tip: although planes at the rear, noise insulation is excellent
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  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Service
Thank TorquayIain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Heathrow Airport (Bath Road) Hotel

Address: London Heathrow 15 Bath Road, Hounslow TW6 2AB, England
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hounslow
#2 Business Hotel in Hounslow
#2 Romantic Hotel in Hounslow
Price Range: ₹ 4,139 - ₹ 7,156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport (Bath Road) Hotel 3*
Number of rooms: 594
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of 'tasty' dishes serving both lunch and dinner options. Along with a COSTA coffee store open 24 hours a day and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our 'All You Can Eat' Full English Buffet Breakfast at only £10.50 Per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 594 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (ultimate wifi available at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. Our brand new business lounge offers you the chance to catch up, whilst our 14 meeting rooms provide a great environment to have your business meetings. For leisure guests, we are ideally located for Heathrow Airport with ample car parking onsite (£10 per night). We also offer a range of park and fly options (please contact hotel direct to arrange this). We are serviced by the Hoppa to the Terminals, operating from 0424 until 2324 (Terminals 1 and 3) and 0415 to 2345 (Terminals 4 and 5) at a cost of £4.50 Per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn Heathrow Airport (Bath Road) Hotel Hounslow
Premier Inn Hounslow
Premier Inn Bath Road
Road Travel

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