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6,120
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650
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139
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Reviewed 9 May 2016

Room very clean and good size. Soundproofing not 100%. But a perfectly good option for the night before or after a flight. Staff attentive and cheerful. Parking expensive at 10 pounds for 24 hrs, so look out for deals.

  • Stayed: April 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank judemgard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 11 May 2016

Dear Trip Advisor Member

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).

I am delighted to hear that you were impressed with all aspects of our hotel and as well with the great service you received from our team.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards
Sonia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2016

Stayed here overnight, catching a flight from Heathrow early next day, and always choose this Premier Inn because it is so comfortable and convenient. Check in was easy, on line, and my room request was easy to do, on the phone, which makes for an efficient service from start to finish. The staff are all very friendly and helpful, from check in to check out, with plenty of meal choices should you need them (Breakfast, Lunch, Dinner and snacks etc.). Would definitely recommend this Hotel to other travelers.

  • Stayed: May 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 11 May 2016

Dear Trip Advisor Member

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).

I am delighted to hear that you were impressed with all aspects of our hotel from the reservation to the rooms and the service received from our team.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards
Sonia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2016

Friendly , helpful staff. Good location for Heathrow, &Twickenham .
Big comfy beds. Costa coffe on site, food was good .
We stayed here whilst visiting Twickenham for the Army vs Navy rugby match.
No problems at all with the hotel.

  • Stayed: May 2016, travelled with friends
    • Value
    • Location
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    • Service
Thank Paul-LEGEND69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 11 May 2016

Dear Trip Advisor Member

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).

I am delighted to hear that you were impressed with all aspects of our hotel.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards
Sonia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2016

Very friendly attitude of staff at check-in and check-out (employee = Michael) and in the restaurent (your team member Konstantin), very clean, large rooms, and very convenient location for business meetings at airport Heathrow

  • Stayed: April 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 15juergene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 11 May 2016

Dear Trip Advisor Member

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).

I am delighted to hear that you were impressed with all aspects of our hotel and as well with the great service you received from Michael and Konstantin.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards
Sonia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2016 via mobile

Whilst staying at the hotel before our flight we wanted a bite to eat, so though why not try Thyme restaurant. The greeter asked if we had booked a table and when we said no, he said eerrrrrr well mmmmmm and started looking through the booking form. A lady appeared who said she would find us a table. The restaurant was not busy and I would've said it was a quarter full and whilst there, no many others arrived. This first negative impression from the greeter wasn't the best. We were then served by Romas who was very polite and helpful throughout. The portion sizing was very good and the waiting time was perfect. My only negative was that my 8oz steak had some large veins running through it which made half of it uneatable. Romas asked if everything was ok with our meals and I politely explained, he offered a complimentary dessert. We didn't take him up on the offer as we were completely full up. Nice restaurant and nice food.

Stayed: May 2016, travelled as a couple
Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 11 May 2016

Dear Trip Advisor Member

Thank you for your comments on your recent stay at Premier Inn Heathrow (Bath Road).

It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer needs. Please do not hesitate to contact our Hotel Manager, Ryan Silvera via email on operationsmanager.heathrowbathroad@whitbread.com in regards to your issues.

I would you like to thank you regarding your nice feedback about the service received from Romas.

We would like to welcome you back in the near future, to show we can provide the service that you would expect - for the best rates and the quickest ways to book please visit our website.

Kind Regards

Sonia

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