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“Excellent service” 5 of 5 bubbles
Review of Premier Inn London Heathrow Airport (Bath Road) Hotel

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Premier Inn London Heathrow Airport (Bath Road) Hotel
Ranked #2 of 23 Hotels in Hounslow
Certificate of Excellence
Nottingham
1 review
“Excellent service”
5 of 5 bubbles Reviewed 30 April 2012

excellent service at hotel. Very friendly and clean comfortable surroundings to stay in. Staff very friendly. Breakfast excellent well worth the money.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Craig247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
The team and I are pleased you enjoyed your visit and that you found breakfast to be great value in the Thyme Restaurant.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind regards,

Lena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,203)
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Dorset
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 30 April 2012

This was my third stay at this Premier Inn and to be honest I wasn’t disappointed. My wife and I travelled by coach this time and we were dropped off right outside the front door using the hopper service which was definitely cheaper than paying £10 for parking and then struggling to park.

Our only concern was that the booking condition which stipulates that you cannot check-in before 2pm and as we were travelling elsewhere expected a problem. On checking in, the lady explained that we would have to wait until 2pm, but they did have the facility to store our bags if we wanted. Before we accepted, we kindly asked if there was a room free where my wife could use her hair straighteners and the manager arrived during the conversation and thus provided us with a room for an early check-in, which was really appreciated. The room was very clean and comfortable. If I was being picky then some more milk would be good.

The restaurant during the evening was packed and the staff were very busy trying to serve customers with a degree of politeness and dignity. Just a pity some of the guests couldn’t adopt the same principles. The standard of evening meals wasn’t brilliant, but it was good. Just the same as pub grub!

The buffet breakfast for approx £8 is great value, especially if you have a big appetite. There is plenty of choices of fruit, yoghurts, cereals, toast and the traditional full English. My wife asked for porridge and they duly obliged – no complaints at all.

Manager and staff deserve a pat on the back!

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Stan_from_Dorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road). I am pleased to learn that you chose to stay with Premier Inn again and had a comfortable stay.

Thank you for your comments on the staff - they are a real source of motivation for the team who work really hard to ensure every Guest has a fantastic experience.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
merthyr tydfil
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 April 2012

Ovrall an excellent stay, very soundproof rooms of high standard. Very helpful and friendly staff, Dinner and breakfast was also excellent. Definitely recommended.

Room Tip: Stayed in a quad room for two, very quiet.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suevilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
I am glad you you had a comfortable stay and enjoyed dinner and breakfast at the hotel.
All of our bedrooms are triple glazed so you would not hear the planes taking off or landing from the bedroom. Due to how close we are to the runway we feel this is imperative.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

One night prior to a cruise holiday in March. Wonderful from start to finish. Helpful staff, great little restaurant serving good food and drink very reasonably priced. Yes it is new but take nothing away from the decor and overall comfort of this place. Large comfy beds and modern bathrooms to get yourself ready for the day ahead. And the price for 3 rooms was amazing. No breakfast, but having experienced Premier Inns before could only conclude by the overall experience that it would be top notch.

Room Tip: If they continue with this standard no help is required
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  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gordon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this review, 4 May 2012
Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us. I am delighted to hear that you were impressed with all aspects of our hotel - from the comfortable beds, room decor to the selection at dinner.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,

Lena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Heathrow Airport (Bath Road) Hotel

Property: Premier Inn London Heathrow Airport (Bath Road) Hotel
Address: London Heathrow 15 Bath Road, Hounslow TW6 2AB, England
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hounslow
#1 Best Value Hotel in Hounslow
#2 Romantic Hotel in Hounslow
#2 Business Hotel in Hounslow
Price range (per night): ₹ 3,600 - ₹ 6,873
Hotel Class:3 star — Premier Inn London Heathrow Airport (Bath Road) Hotel 3*
Number of rooms: 594
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of 'tasty' dishes serving both lunch and dinner options. Along with a COSTA coffee store open 24 hours a day and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our 'All You Can Eat' Full English Buffet Breakfast at only £10.50 Per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 594 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (ultimate wifi available at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. Our brand new business lounge offers you the chance to catch up, whilst our 14 meeting rooms provide a great environment to have your business meetings. For leisure guests, we are ideally located for Heathrow Airport with ample car parking onsite (£10 per night). We also offer a range of park and fly options (please contact hotel direct to arrange this). We are serviced by the Hoppa to the Terminals, operating from 0424 until 2324 (Terminals 1 and 3) and 0415 to 2345 (Terminals 4 and 5) at a cost of £4.50 Per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn Heathrow Airport (Bath Road) Hotel Hounslow
Premier Inn Hounslow
Premier Inn Bath Road
Road Travel

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