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Reviewed 17 April 2012

We went with another family of four after a day at Legoland and were pleasantly surprised. Driving there we were a little apprehensive after seeing a tramp drinking at 6 o clock on a nearby street corner but the hotel was good. We ate in the restaurant, the disappointing thing was kids only eat for free until 7, which you can easily miss after legoland. However the food and service were of a good standard. The kids meals were a good size. The comfy chairs in the lobby were nice to chill out in, and we loved the plane spotting. The room was a little worn and the edges but was clean and tidy, well worth the deal we got through legoland holidays. We got free breakfast, again a decent standard. Well recommended for families.

  • Stayed: April 2012
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1  Thank Vernonfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 22 April 2012

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road). We are fortunate enough to be in a key location facing the runway - enabling guests to watch the planes take off from the comfort of their room.
I am delighted to hear that you chose to dine in our Thyme restaurant and found the food and the service to be of a good standard.
We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,
Lena

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Reviewed 17 April 2012

Stayed a couple of nights here with family visiting other family members before going on to Ireland. The rooms were large, comfortable and clean. The breakfast superb, all you can eat and plenty of choice. There is a restaurant and bar downstairs open till late and a Costa Cafe. We found everything very comfortable and did not need to venture very far as everything available on site. The staff arranged a shuttle for us early in the morning to catch our flight which was very convenient. I also think the rate is good compared with other hotels nearby. Overall would not hesitate to recommend it to travellers.

  • Stayed: April 2012, travelled with family
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4  Thank Maryilou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 22 April 2012

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us.

We are glad to know that you and your family had a comfortable stay at Premier Inn Heathrow (Bath Road) and enjoyed every aspect of it - from the large and clean room to the plentiful breakfast.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,
Lena

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Reviewed 16 April 2012

We stayed at the hotel straight after 24 hours of flying, Landed at terminal 4 and easy to find the No 12 stand outside for the H56 hoppa bus to premier inn, coming round every 30 mins for 4 pounds pp one way (buy ticket from machine in the office), There is a warm office you can sit in while waiting. Fantastic comical bus driver, who called out all the stops to let you know the drop offs.

Check in - we were quickly helped to check in via automated machine as we had booked and pre paid online. Really friendly and efficient staff. Cost was 39 pounds p.n non refundable was an excellent rate.

Fantastic huge glass atrium through to one of the many wings to the hotel. The room is exactly what we thought it would be- clean and really comfy high bed, shower over bath. The floor to ceiling window is sounded proofed. The market here is really diverse, old, young, business and holiday makers who all fit well into the great services onsite- a restaurant, large bar, costa cafe and an automated 24 hour costa drink station. They have got the concept of premier inns just right.

Staff were always happy to help and quick, Excellent hotel- no complaints at all

  • Stayed: April 2012, travelled as a couple
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2  Thank deliverygirlnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 22 April 2012

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).

We are delighted you enjoyed your visit and that you liked the layout of our reception and restaurant areas. I know the team will also be pleased with your comments about how helpful and efficient you found them.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,
Lena

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Reviewed 16 April 2012

Hotel for "normal" people who need to stay close to Hearthrow Airport, also good for bussines/hobbyies Meeting. Friendly and helpful staff. When I saw the bed for first time, I expected - oh, it will be too soft.., but it was great sleeping in the end

  • Stayed: April 2012, travelled on business
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1  Thank Dusan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 22 April 2012

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
I am pleased to hear that you enjoyed a good night's sleep and found the team to be friendly & helpful.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,
Lena

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Reviewed 16 April 2012

The food at dinner was luke warm and served on a cold plate. The waitress did not seem particularly concerned.

  • Stayed: April 2012, travelled as a couple
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Thank Beverley127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dolly A, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded 22 April 2012

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).

Please accept my sincere apologies for the disappointment caused. At Premier Inn we always strive to provide our customers with a high standard of service and I am sorry that on this occasion we have failed to achieve this. I would be grateful if you could contact me directly on 0871 527 8508 so that further investigation could be carried out.

Kind Regards,
Lena

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