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“Good Airport Hotel”

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Hilton London Heathrow Airport
Ranked #6 of 22 Hotels in Hounslow
Certificate of Excellence
GreenLeadersGold level
Reviewed 12 August 2012

The hotel is attached to Terminal 4 of Heathrow Airport. The room was very good, service nice and the breakfast excellent. Convenient free shuttle to Terminal 5 where you can catch an express train to London Paddington Station (15 minutes). The room rate which included breakfast was a total bargain particularly because the Olympics were about to begin. A great deal particularly if you are only stopping in London for a short time.

Room Tip: Although the hotel is only about 6 stories high, ask for a high floor.
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  • Stayed: July 2012, travelled with friends
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1  Thank willowtree155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvia_Ross, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 21 August 2012

Dear willowtree155019

Thank you for posting a comment on Trip Adviser relating to your stay at the Hilton London Heathrow Airport hotel.

I am pleased that you enjoyed your stay with us and found the hotel to be in a convenient location.

I thank you in advance and should there be any further comment you would like to share, I would be more than happy to hear from you and remain for now with kind regards

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3,121 - 3,125 of 4,043 reviews

Reviewed 11 August 2012

I came here to use the gym only at living well. The staff were very friendly. To use the gym only cost 25.00 you can have full use of the gym, sauna, steam room & swimming pool. The swimming pool water was very nice just the right tem. This is good if you have a later flight you can stay here to past the time. There good choice of magazines and newspaper to read and there tea/coffee.
I be back again !!!

Room Tip: There costa coffee shop in the hotel. There heathrow express train will take you to ter 1,2,3 for f...
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  • Stayed: August 2012, travelled solo
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9  Thank rajesh4cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2012

We booked into this hotel mainly because of the convenience of a direct, walking connection to Heathrow Terminal 4 for our flight early the following morning. The price was high but we were prepared to pay for the convenience. Check in was easy and the room was comfortable and clean although we have stayed in better for less. We did not use any of the hotel facilities such as bar and restaurant because prices were once again higher than the norm. Breakfast is served from 05h00 which is convenient for those with early flights. The major disappointment for me though was that there is no free wi-fi in either the rooms or public spaces. We had just completed a 6 weeks holiday through Europe and the UK and every single establishment that we stayed in had a free wi-fi service. The only exception was the Hilton - an outdated approach which needs to be reconsidered. Even the reception staff seemed to be embarrassed by this policy.

  • Stayed: August 2012, travelled as a couple
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1  Thank JohanMoolman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2012

I arrived mid afternoon, I had prepaid reservation. Where did they put me you ask? On the first floor just off the lobby. The room was tiny, I slept in a Murphy bed no less. The room was a small meeting room that in a flash you can turn into a guest room. This room might be fit fir late arrivals perhaps but certainly not for a guest that was there early and paid. They charge for wifi. I have stayed all over Europe and even the tiny hotels give their guests wifi and a breakfast. I was embarrassed that this is a known American chain and they treat their guests so poorly.

Room Tip: Find a nice British hotel.
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  • Stayed: May 2012, travelled solo
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3  Thank Chatalaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2012

My wife & I booked the Hilton Heathrow due to an early flight the next day. Check-in at the HH desk was quick & easy (arrived about 4pm). Upgraded to exec floor with gold card which was a nice touch. Lounge was very good with helpful staff & a good array of food & beverage. Rooms were very comfortable with nice amenities. The atrium style of the lobby can appear a little confusing & impersonal at first but when you settle in your chair it's actually quite relaxing watching the world go by. The location is great for T4, I believe you have to get the shuttle to other terminals. Dinner & breakfast were up to usual Hilton high standards.

  • Stayed: January 2012, travelled as a couple
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Thank Welshtorchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvia_Ross, Guest Relations Manager at Hilton London Heathrow Airport, responded to this reviewResponded 14 August 2012

Dear Welshtorchy

Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. I am pleased to read your review and good to know that you had a lovely stay with us.

Retrospectively, if I can assist further with this or by answering specific points or perhaps extend assistance for a future stay, please mail me directly on :- su.mills@hilton.com

In the meantime, we look forward to welcoming you back soon and remain for now with kind regards.


Su Mills

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Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport | Heathrow Airport Terminal 4, Hounslow TW6 3AF, England
Phone Number:
Region: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hounslow
#3 Luxury Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
Price Range: ₹ 8,358 - ₹ 17,921 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Official Description (provided by the hotel):
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton

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