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Reviewed 14 October 2018 via mobile

Booked in and was pleasantly surprised with the friendly service,The room we booked was a superior suite which was quite large.
Had a good nights sleep and the heating was good also shower and hot water was excellent.
We also booked a breakfast which was self service and was excellent and plenty of choice.
Staff were friendly and helpful and went that extra mile. Will certainly be going back in the near future .

Stayed: October 2018, travelled with friends
Thank T9092UQrobertb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this reviewResponded 15 October 2018

Dear Robert B

I was delighted to read that you would highly recommend the hotel and look forwards to returning in the future. Its always a pleasure to read such comments, especially when reading such lovely words regarding the service you received from the team here.

Thank you so much once again

Yours sincerely

Matt Ward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018

Nice location, friendly atmosphere with helpful staff.
Room decent size and comfortable with nice view to rear of hotel - bit like a park view.
Decent size leisure pool plus sauna & steam room but unfortunately jacuzzi was out of action - waiting for a part for almost two weeks!
Enjoyed our stay and had a drink on the hotel by agreeing that maid did not need to clean room in the morning.

  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alamo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this reviewResponded 14 October 2018

Dear Alamo77

Thank you for sharing your thoughts having been with us recently, I was pleased to read that you had enjoyed your experience

Yours sincerely

Matt Ward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2018 via mobile

Very clean site inside and out staff very friendly. set menus which was very nice food,help your self breakfast. Small selection of games to play in the seated area. Seating area out side with tables. Sky in the bar TV, free viwe TV in your room

Stayed: October 2018, travelled on business
Thank davidgogo90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this reviewResponded 11 October 2018

Good evening David g

Thank you for taking the time to share with others your thoughts and views having been with us recently. Iw as delighted to read that you had enjoyed your overall experience and hope to welcome you again

Yours sincerely

Matt Ward
General Manager

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Reviewed 10 October 2018

We where given a ground floor room that was near to reception because my husband is disable. It was a large room with a big double bed, and was very clean. There was tea and coffee provided and if short just had to ask for more at reception. All the staff were very nice and couldn't do enough. The only down side for us was on the Saturday night because there was a full hotel and only two disable parking spaces we found that we had to park at the other side on the car park

  • Stayed: October 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sue-_Morris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this reviewResponded 11 October 2018

Dear Sue-_Morris1

Thank you for your kind review and score. I was delighted to read that that you had enjoyed your time with us, though sorry to read that you found the parking a little restrictive when busy, please do accept my sincere apologies

I do hope that we will have the opportunity to welcome you again

Yours sincerely

Matt Ward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018

Attended my nieces wedding and decided to take advantage of the special deal they offered us, it was well worth it, it took all the hassle of driving out of the day. Booking in and out was very easy and the breakfast was excellent.

  • Stayed: October 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewW4434, General Manager at Hallmark Hotel Stourport Manor, responded to this reviewResponded 10 October 2018

Dear David R

I was pleased to read that you had enjoyed your time and experience when with us at the weekend for your nieces wedding. Thank you for sharing your thoughts here

Yours sincerely

Matt Ward
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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