We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Incredible customer service! ”
Review of KFC

KFC
Ranked #122 of 140 Restaurants in Kidderminster
Restaurant details
Reviewed 28 July 2018 via mobile

We popped into this KFC (27/7/18 at about 8pm) after having a 4 hr drive down to the area where we were stopping off nearby for the night. The man who was working welcomed us in a very cheery manner. We ordered our food and asked for Krushems for our children but was told that the machine had died so krushems were unavailable, he gave us a bottle of Diet Coke instead for free and told us to sit down and that he’d bring our food to the table. He did this and even came over whilst we were eating to ask how our meal was and check all was ok. Never have had such fantastic service in kfc or any other similar fast food restaurant. My partner who is a restaurant manager even said to me he’d like to poach him for his restaurant but thought a 4 hr drive was a bit far to go!!

Thank Nicole8213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (18)
Traveller rating
Traveller type
Time of year
Language

5 - 9 of 18 reviews

Reviewed 26 May 2018 via mobile

We do has kfc if we are in a rush however we will not be returning anytime soon. First of the service was incredibly slow and the staff seemed like they did not care. The krushem machine was broken and the staff again just didn’t care. The hot wings were tough and un eatable which was a shame as these are our families favourite! My mother is also highly allergic to acrylates which is in plastics and after eating their chicken she had a mild reaction which is concerning as it is food and not plastic so there was obviously cross contamination. This is very concerning as she had a lucky escape but if this was a child they might not be so lucky.
Overall I was highly disappointed and upset with what happened and will not be returning or recommending this place again!

Thank Pippa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018 via mobile

Came here the wait was long even though no one in the queue
The Krushem machine wasn’t working
The chicken wings were chewy and obviously been there a long time all in all not good and I normally really enjoy kfc

Thank Ilovefoodalot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

I’ve never had a problem with KFC on station hill(comberton road), all ways polite staff, we had a lovely hot meal, they brought it to our table as well, my daughter tried the krushum and they said if she didn’t like it they would do her one she did like, which was very nice of them. Didn’t get the name of the nice man who served us but they were all nice

Thank Scoobymummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017 via mobile

We went through the drive through in two cars, both orders came immediately, which is suspicious. The chicken was evidently old and the chips were like cardboard. The following day my girlfriend had to call in sick due to illness of both the mouth and the behind. The rest of us also had the same issue, would avoid at all costs.

Thank Coreyphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed KFC also viewed

Kidderminster, Worcestershire
Kidderminster, Worcestershire
 
Hartlebury, Kidderminster
Kidderminster, Worcestershire
 
Kidderminster, Worcestershire
Hartlebury, Kidderminster
 

Been to KFC? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing