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“Lovely staff and food :)”
Review of Prezzo

Prezzo
Ranked #13 of 39 Restaurants in New Brighton
Cuisines: Italian
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 2 weeks ago via mobile

Popped in after a long day out. The staff were very friendly and put together a table for 6 of us. The food came out very quickly and was yummy and so were the desserts. Would visit again :) thank you

Thank AngelicRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 554 reviews

Reviewed 2 weeks ago via mobile

Very disappointed in our visit today. Restaurant very understaffed. Waited to be greeted and seated for longer than you should expect. It took a long time to place our order. Food was delivered before drinks, which had been sat on the bar for at least 5 minutes. Eventually I went to the bar and asked if I could collect for myself as our food had been delivered. I was abruptly told they would be delivered shortly. Food very basic and overpriced. Steak salad- steak served cold, cheap, thin fatty cuts. £5.50 for a garlic bread no bigger than a hand. Bellini not mixed so half the drink was synthetic syrup that sat at the bottom of the glass. Waitress quite rude when questioned about this. Bill placed on table with no comment. Very lacking in customer service skills and certainly wasn't a relaxed or enjoyable experience. There's much better offerings at better prices!

Thank EJF1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
love_prezzo, Guest Relations Manager at Prezzo, responded to this reviewResponded 1 week ago

Hi, we are concerned to hear about the level of service and food you received in our restaurant. We will be providing extra training to our staff to ensure incidents like this do not happen again. We hope you can accept our sincere apologies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Not great for families, poor children's menu. Not enough choice. Not much activities for children.
Nice decor and open oven but won't be returning as my family are not keen on the menu.

Thank kathercs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Recently visited here with friends, the food was exceptional really enjoyed it. The service was equally good very impressed. I do hope this restaurant stays open for the long term because we will be back.

Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Went on a Sunday afternoon,
Our waitress unfortunately couldn't arrange drinks until the 3rd time of asking (arrived after starters and during main) the food was nice, just a shame we had to also ask for cutlery. Was never asked if the food was ok, ( which it was) just found somebody else working there to get our drinks from and the bill. The place was clean and tidy, but the service was poor

Thank New_accounte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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