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Reviewed 3 November 2018 via mobile

Lovely place for a stop over. Beautiful room, great food & a good night's sleep.
Room service was reasonable and very quick efficient service.
Good parking & helpful staff.
Although we arrived & left in darkness, the hotel is surrounded by lovely views.

Stayed: October 2018, travelled with friends
Thank ShortShazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 3 weeks ago

Thank you so much for your great 5 star review! We are so pleased that you enjoyed your stay with us, and we hope that you will stay with us again in the future.

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Reviewed 21 October 2018

Yet another wonderful visit to the Royal Wiltshire. We have stayed 3 times and never been disappointed. The Leisure facilities are excellent, clean and well maintained. The Heron resteraunt serves delicious food, varied menu, always difficult to choose!!
Buffet breakfast is wonderful. Masive plus is that the staff, without exception , are all very friendly, polite and helpful. We will return, and I don't say that often as I like trying new places; but this is an exception as I love this hotel

Room Tip: Whole hotel guest area is quiet. We had the Salisbury Suite this time on the higher floor which was wonderful
Stayed: October 2018, travelled as a couple
Thank Carys J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 3 weeks ago

Thank you so much for your superb review and for taking the time to submit your very generous feedback. It's always wonderful to know that returning guests enjoy their stay as much their previous stays - it shows that we are still on track. Your wonderful comments on the staff are much appreciated and they are delighted with your feedback. We are so pleased that you love The Wiltshire, and we look forward to welcoming you back again soon.

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Reviewed 21 October 2018 via mobile

The wiltshire is set in fantastic surroundings, and the facilities are good. We decided to stay the night so we could both have a drink without worrying about getting home after the festivities. A good night was had in the large function room. The staff were warm and welcoming, and the service was of a good standard, but for all these good point it does let itself down by the level of accomadation, although the rooms are spacious, the level of decor is dated and lets it down.

Would i stay here again, yes i would in the same scenario.

Stayed: October 2018, travelled as a couple
Thank Roy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your feedback following your stay with us. We are pleased that you enjoyed your stay with us overall, and that you had an enjoyable time at the function. Your comments regarding the rooms have been noted, and we are in the process of updating these. We hope to have the opportunity to welcome you back again in the future.

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Reviewed 19 October 2018

What a gem of a hotel. Staff are so friendly and the ambience is lovely. Nice restaurant and bar and the steak sandwich is amazing.
Great for when I'm working away as good WiFi, fantastic water pressure for the shower, room service and very reasonably priced food. I stay a week at a time and it is so comfortable.
It also has a spa and I had one of the best massages I have ever had whilst on my latest visit.
It is great value and gives you everything you need.

Room Tip: No lift but plenty of rooms on the ground floor if you have accessibility problems as I do.
  • Stayed: October 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Destination779669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 3 weeks ago

We're so pleased that you enjoy staying with us when travelling on business, and thank you for taking the time to review The Wiltshire. It's always rewarding to know our guests have had an enjoyable stay. Your very kind comments on the staff, facilities, meals and room are much appreciated and we look forward to welcoming you back again on your next business trip.

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Reviewed 11 October 2018

We spent out captain's away weekend at the Wiltshire from September 28th to the 30th and couldn't fail to be impressed. From the moment we were greeted by the friendly and efficient reception staff on the Friday to the moment we checked out on the Sunday afternoon we couldn't criticise anything. The rooms were very clean and comfortable, the bar and restaurant were just what we wanted, the choice of food was excellent, and all the staff made us feel special and welcome. The couple of queries that were mentioned by our party were immediately dealt with and we all had a brilliant weekend. It is probably a bit unkind to single out individual staff members as everyone was brilliant, but Evelyn and Kay were particularly helpful in sorting out a financial query for me, Carol seemed to be everywhere that food was being served from the restaurant to the halfway hut and David was always on hand to offer advice or guidance. We will be back!

  • Stayed: September 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 3 weeks ago

We are absolutely delighted with your fantastic 5 star review! Thank you so much for taking the time to share your experience of The Wiltshire. We have passed your feedback on to the team, and they are so pleased to hear your feedback. Your special mention of Ev, Kay, Carol and Dave is much appreciated. We look forward to welcoming you back again soon!

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