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“Very nice place”

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Hotel & Resort Palermo
Ranked #11 of 28 Hotels in San Juan del Sur
GreenLeadersBronze level
Reviewed 7 August 2017

We stayed here for two nights. Let's be clear, this is not a hotel. It is a housing community that rents homes while the owners are away. It is a private community with security 24 hours and very exclusive. Most units are two bedroom units with the ability to lock out one of the bedrooms. Each home is individually decorated by the owner as they please. You may get lucky and get one from an owner with great taste or you may be stuck with something that is absolutely horrible. When we checked in we were assigned one of the units and after getting settled in we had problems with the lock on the main door. We called reception and they offered us another unit since they could not fix the lock as it was already late. We went to the other unit and the decoration was interesting to say the least. Definitely not our taste. On top of it, it smelled bad. We asked to get another unit and they were accommodating and showed us another unit. This new unit was not as good as the first we got, but acceptable and we stayed here. There is a pool area and a restaurant. We have breakfast there one day and the food was OK. Another reviewer mentioned the check out process being a hassle. I was asked wait for someone to check the room. Since I know what we do when we stay in places, it was not necessary for me to stay. I left them my phone number and asked them to call me if they had any issues. No call ever came.

When we go back to SJDS, we will definitely consider staying here again.

Room Tip: the higher the number of unit, the better the view.
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  • Stayed: July 2017, travelled as a couple
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1  Thank msmxtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 335 reviews

Reviewed 29 June 2017

Villas de Palermo was our destination wedding venue. It was amazing! They helped all of our guests very courteously and everyone was friendly and informative. Our main point of contact there was Jessica Marenco, the events coordinator. She was extremely helpful in arranging dates, decorations, stay and transportation. The event was a total success and an unforgettable experience for everyone. We had the ceremony on the beach. The chairs/decoration and organization was spectacular and the reception where the dinner and dance took place was spacious and well decorated with flowers and beautiful lights. The villas were very clean, spacious and had an amazing ocean view. The food at the restaurant was delicious, people at the wedding were amazed at how good the food was. The servers were attentive with the guests. The fireworks were outstanding and lasted for a good 10 minutes! Overall a great Hotel and would recommend it to everyone.

  • Stayed: April 2017, travelled as a couple
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2  Thank Daniel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillasdePalermo, Director de Relaciones con Clientes at Hotel & Resort Palermo, responded to this reviewResponded 30 June 2017

Dear Daniel.
Thanks a lot you for all your comments. We are glad to be part of this experience

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Reviewed 17 June 2017 via mobile

Villa Palermo is a great place to stay in San Juan del Sur. The houses have everything you need and beautiful views. They have a shuttle that will take you into town on the hour. Guiermo was one of our drivers and very kindly help me negotiate a phone in town. The pool is really nice and has had nice shallow section for the kids.

Stayed: June 2017, travelled with family
Thank elijah g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillasdePalermo, Director de Relaciones con Clientes at Hotel & Resort Palermo, responded to this reviewResponded 20 June 2017

Thank you for all your comments!!

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Reviewed 1 June 2017 via mobile

This is a great place to stay to explore the area and beaches around San Juan Del Sur. The villas are very spacious, both bedrooms having walk in wardrobes and en suite bathrooms, plus a good kitchen, large lounge and outdoor terrace and balcony. I was concerned that some people mentioned additional expensive aircon charge, however our price was all in, but be aware the power can go out across the area for a few hours a day. We hired a car and although the shuttle ran well, we preferred the flexibility of our own car. The toads to the beaches can be quite rough and I would recommend Hermosa and Marsella as relatively easy drives without a 4WD vehicle. We hired from Budget in the town which was easy. The pool area is good with the bar/restaurant adjacent to it. Highly recommend this place especially for a longer stay. Yhe picture is the view from our balcony.

Stayed: June 2017, travelled with family
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillasdePalermo, Director de Relaciones con Clientes at Hotel & Resort Palermo, responded to this reviewResponded 3 June 2017

Dear Guest.
Thanks for all your comments.

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Reviewed 30 May 2017 via mobile

I really enjoyed my stay. Individual villas made it feel more at home, and allowed for good privacy. The restaurant had great food. Staff was very friendly and helpful. The shuttle service was also super helpful. The location had an amazing view of San Juan del Sur.

Stayed: May 2017, travelled with family
Thank Joshevec V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillasdePalermo, Director de Relaciones con Clientes at Hotel & Resort Palermo, responded to this reviewResponded 31 May 2017

Dear Guest.
Thank you for all your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel & Resort Palermo

Address: Carreterra San Juan del Sur, km 139, San Juan del Sur 48600, Nicaragua
Phone Number:
Region: Nicaragua > Rivas Department > San Juan del Sur
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in San Juan del Sur
#4 Family Hotel in San Juan del Sur
#4 Green Hotel in San Juan del Sur
#9 On the Beach Hotel in San Juan del Sur
Price Range: ₹ 7,034 - ₹ 12,294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel & Resort Palermo 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, poolside spa, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Villas are for rent by the day, week or month, as well as for sale as vacation homes. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. Locally sourced, vegetarian, vegan, healthy and Nicaraguan meal service available. ... more   less 
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Also Known As:
Villas De Palermo Hotel And Resort
Villas De Palermo Hotel San Juan Del Sur
Hotel & Resort Palermo Nicaragua/San Juan Del Sur

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