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“slow and disgusting”
Review of Wendy's

Wendy's
Ranked #57 of 92 Restaurants in Hershey
Price range: US$ 0 - US$ 20
Cuisines: Fast food
Description: At Wendy's in Hershey, PA we're serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy's classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy's near you. See our Wendy's Hershey, PA hours, Wendy's coupons and menu. Download the Wendy's app to get Wendy's specials and deals.
Restaurant details
Description: At Wendy's in Hershey, PA we're serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy's classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy's near you. See our Wendy's Hershey, PA hours, Wendy's coupons and menu. Download the Wendy's app to get Wendy's specials and deals.
Reviewed 20 August 2018 via mobile

Today my family and myself decided to stop for a quick bite before leaving the area after being on vacation. Who knew it would be horrendously slow and embarrassily disgusting. I mean, as soon as you walk towards the building the garbages outside are overflowing. And when you walk in, BAM, garbage all over the carpeting in the dining area. Do the employees even know what a broom and dustpan is?? Well, they sure don’t know how to work efficiently either! About 3, possibly 4 employees behind the counter, one running register. I observed one employee put together ONE order that took 15 minutes!! Way too busy there to be working as a lazy lump of nothing. We observed the employee takeanother order10 minutes later, with the customers stating they would like four number 4s. The employee went on to ask what kind of sandwiches they wanted. Uhmmmmm, they want the baconator, as that is what number 4 CLEARLY reads not only on the customers option board, but on the employees register screen, DUH! It’s beyond pathetic almost nobody has pride in their work or presentation of their work area these days. I understand it’s a rough job at times, but if you don’t acknowledge something as simple as your dining area being literally littered with garbage all over, and greasy tables not to mention, you should find an easier job and deserve a bad rating. We ended up walking out and headed over the Red Robin next door, which turned out to be amazing.

Thank jltr64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (109)
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1 - 5 of 109 reviews

Reviewed 19 August 2018 via mobile

Thought drive thru would be fairly quick for a small order. Ended up with a very long wait. Food not worth the wait.

Thank BirdmanDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2018

To be fair this was not my first time to this location and typically the service has been great. This year I agree with the other reviews. We waited in line for 30+ minutes. We almost missed our reservations due to the length of time spent here. Hopefully they can resolve the issue because with it being so close to Hershey Park a lot of people do visit it.

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    • Service
    • Food
Thank Jrd P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

I went into the building, since I had seen some the drive thru was packed with cars. I sat in line for 25 mins waiting my turn to order. Once I got up to the register the employee left her register(she was the only one on the cash register) and proceeded to hand out food items and organize them on treys while 4-5 employees roamed around looking busy but not really doing anything. I looked over at the guy on drive thru and seen that he wasn’t busy or taking an order so I thought maybe he would come help since she had left her station. He proceeded to just stand there avoiding eye contact with me. Meanwhile there were 5 customers behind me waiting as well. I waited for another 2 mins then left. As I exited the building I noticed the drive thru was completely empty at that point. I was dissatisfied in the terrible customer service and I will not be back.

Thank Ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018

We walked here a couple nights when staying at the suites at Hershey. One evening my husband and I ate there while wearing some shirts we had from a prior trip to universal studios that both contained the words “sexy bald guy”. Well we got back to the hotel and our receipt had a place with the name for the order and the guy had put in “sexy bald guy” vs asking for a name. We had a great laugh over it

Thank HeatherR2999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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