I stay at Sheratons frequently, and this particular one does not represent the Sheraton brand well. I've had a number of problems on my most recent stay. The staff was friendly and accommodated me when possible, but the overall feedback I would have to give is negative.
I checked in late. The first room I was given smelled of mold and mildew, and there was an apparent leak in the ceiling near the outside wall. The wallpaper was stained and coming loose in sections. I was given a new room.
The furniture and carpet in the room is definitely NOT new - there were numerous wear marks on the carpet, the desk was worn, and the utility outlet on the desk had broken loose (still functional, but a possible electrical hazard. The electrical outlets in the room were poorly fitted; my appliances (phone charger, computer, et cetera) would not stay plugged in.
At 7:30am someone operated a leaf-blower outside my room. As I mentioned earlier, I arrived late and was expecting to depart late because I am on a 'second shift' type of schedule.
On the plus side, the staff was very friendly. With some attention to detail this could be an outstanding hotel.
- Official Description (provided by the hotel):
- The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Harrisburg-Hershey Hotel Harrisburg
- Harrisburg Sheraton