I stayed at this hotel just before Memorial Day in 2011, and had the best service I have ever had at a hotel. We arrived at the hotel al ittle late at night, just as a school group was arriving. It was all hands on deck to get the school group checked in. The manager noticed that we were not with the group, so he pulled us aside and got us checked in very quickly. I was traveling with my wife and infant son. We requested a crib for the room. Normally, this constitutes a pack and play, but much to our suprise, there was a full size crib, completely made up in our room. At about 11:00, we realized that we forgot milk for my son. I went to the front desk, fully expecting them to tell me that the store and restaurant were closed and that there was a McDonald's down the street, and that would have been fine, given the time of night. The manager went and opened up the store, and when he couldn't find milk there, he went and opened up the restaurant and got milk for my son. He truly went above and beyond all expectations. The hotel also made an effort to keep other guests away from the school group. When you are travelling with an infant, the last thing you want is loud teenagers running up and down the hall.
- Official Description (provided by the hotel):
- The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Harrisburg-Hershey Hotel Harrisburg
- Harrisburg Sheraton