From the moment of our arrival, Brandy demonstrated extraordinary skills in accomplishing her job; she clearly enjoys her position. Although she was alone at the reception desk, she greeted each guest with a smile and enthusiasm and assited them with efficiency. In addition, when I asked if the property had fax capability, Brandy readily responded in the affirmative; in fact, there were 12 pages to fax. Even though it was during the peak check-in time, Brandy sent the fax material quickly and with her usual smile and enthusiasm.
Also, Justin assisted us with two different tasks and he performed them with kindness and graciousness! Justin fully understands how to make the guests feel welcome and very important. He is a great asset to this property.More