A month ago I reserved three rooms for my family. One of those rooms was a handicapped accessible room with a roll-in shower. Since my husband is confined to a wheelchair, we travel with a portable lift and a portable shower chair. The bed in the handicapped acessible room was on a platform which made it impossible to use the lift to transfer him in to the bed. Threfore, it was necessary to have two chairs removed and a cot brought in..not a particularly comfortable situation for a grown man. The "roll-in shower" had a 1 1/2" lip so the shower chair could not roll in but rather had to be lifted by our son and myself in order for my husband to take a shower. To charge the wheelchair It was necessary to unplug the refrigerator. To charge the lift it was necessary to unplug the lamp. To charge my phone I had to unplug another lamp. The luggage rack was broken and a towel rack was broken. There were no drinking glasses and paper coffee cups were not replaced. Although dirty towels were taken, they were not fully replaced. Family in the other two rooms had similar problems with outlets and towels. Their comment was "poorly designed room". On the up side, the staff were very nice. I completed a survey e-mailed by the hotel and received a response by the manager indicating they were in the process of rennovating the handicapped accessible rooms. This is an older property that needs some work.
- Official Description (provided by the hotel):
- Life is better when you get together at the pet-friendly Clarion® Hotel & Conference Center at Exton in Exton near Longwood Gardens. Enjoy Exton and all it has to offer. Our hotel with conference rooms is a short drive from such attractions as: QVC Studios King of Prussia Mall Philadelphia Premium Outlet Mall Longwood Gardens Marsh Creek State Park Tee off at the nearby golf course or get together with friends and go roller skating at the nearby rink. You can also get work done at the business center with access to copy and fax services or take advantage of our meeting rooms and banquet rooms, catering is available. Enjoy great food at our restaurant before settling in for the night or take a dip in our seasonal outdoor pool. Additional amenities include a sundeck and a free weekday newspaper in addition to: ... more less
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- Also Known As:
- Wyndham Garden Exton Valley Forge Hotel Exton
- Hotel At Chester Springs
- Chester Springs Inn