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“Convenient and good value” 3 of 5 bubbles
Review of Wyndham Garden Exton Valley Forge

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Wyndham Garden Exton Valley Forge
Ranked #7 of 8 Hotels in Exton
Wake Forest, North Carolina
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“Convenient and good value”
3 of 5 bubbles Reviewed 8 September 2011

Stayed at the Wyndham for three nights, only needed a place to crash. Hotel has bar and restaurant, indoor and outdoor pool but did not use any of these. Free parking. Checked in late, check in was smooth and quick, (ran into the wedding party in the bar), room (west wing) was ready with Wyndham request snack inside and AC on. Wyndham web site says hotel is recently renovated. Lobby looks renovated and modern. Hallways look average, carpet looks new, all the room doors look old and original. The "room" we stayed in looked renovated, except for the wooden furniture looking a bit beat and old 70s wall o windows, new carpet, clean fresh walls, nice Wyndham bed and linens, flat screen TV. We had king with sofa. Room size is average. However the bathroom looked original from the 70s with green tile, old counter top, old wallpaper peeling on edges, loose towel racks and slow draining tub. Functional but old. Web site also says every room has a refrigerator but we never found ours. We just kept our cooler we brought loaded with ice. WiFi (free) signal was a bit weak in the room but seemed to work just fine. Housekeeping took our hand towels that were still hanging up after first night and didn't leave any new ones but other than that service was fine. Starbucks is next door and shopping center is about half mile away. Would probably stay again as long as the rate is competitive and lower than the newer hotels near by.

Room Tip: Upper floors are probably quieter
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank Scubadoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Wyndham Garden Exton Valley Forge, responded to this review, 19 September 2011
Thank you for taking the time to review our hotel. We are currently working on renovating our hotel. We appreciate your comments. Thank you for your concerns about the bathroom in your room. We have passed these comments on to our staff. We are starting to correct such problems in the bathrooms. We are sorry that you did not have a refrigerator in your room. Refrigerators are only offered in our executive king rooms and executive double rooms only.

Thank you again for your time . We hope you will consider us again on future visits to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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709 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
pitsburgh
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 6 September 2011

We stayed here for a wedding nearby. There were many complaints from our party of over 40. Ours started with the reservation people who offered no help when I asked which rooms woul better accommodate a cot saying only that, "all rooms are the same size." I opted for the king + pullout. Then they told me they couldn't guarantee that we'd get a cot as they are first come first served. When we got to our room it was obvious a cot wouldn't fit. The manager did offer the double queen but my husband is tall and needs the king so we stayed in our room. There were no linens for the pullout. There were only three towels so we called housekeeping for more- three times without getting them. The next day, after being out of our room for eight hours, there had been no housekeeping service. Others who stayed were put on hold for over 20 minutes when they called the front desk to have their A/C checked- that happened twice. We were given complementary breakfast and a $50 adjustment on our bill.

  • Stayed September 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank gibsonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Wyndham Garden Exton Valley Forge, responded to this review, 7 September 2011
Thank you for taking the time to review our hotel. Our goal is to provide a great customer experience for everyone. Your concerns about your room have been passed on to our staff. We really appreciate your comments. These comments will help us improve our service for future guests, and you.

Once again we are very sorry for your stay. We hope that you will consider us again on your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glens Falls, New York
Level Contributor
107 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 27 July 2011

Close to 276. The lobby is great. The halls are old and worn. The rooms are good. Not new but still in good shape. Great beds, very comfy. The doors to the rooms really need replacing. There was a gap in my door and they just look old. A bad first impression of your room. The hotel is near lotst of shopping and restaurants. The Exton mall is nearby. Basically a good find by my travel agent and a good price. Free parking.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mangocatpurring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEGHotelsResponse, Manager at Wyndham Garden Exton Valley Forge, responded to this review, 16 August 2011
Thank you for taking the time tor review our hotel. Your concerns about the room will be addressed. We strive as a hotel to provide a great stay for everyone. Your comments help us improve on that.


The Wyndham Garden Exton Valley Forge is conveniently located in the heart of beautiful Chester County. We are just a short drive from historic sites such as Philadelphia, Valley Forge National Park, Lancaster County, and Reading, Pennsylvania.

For those who love to shop, the hotel is located near such popular shopping venues such as the Court and Plaza at King of Prussia, the Exton Square Mall, the Philadelphia Premium Outlets, QVC Studios, Vanity Fair Outlets in Reading, and the numerous outlets in Lancaster County.

We hope you will come see us again, on your next visit to Exton! Thanks again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Millsboro, Delaware
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 5 July 2011

The room was fair. The bathroom was very small and the shower / tub was outdated.
We stayed in the North wing (must be the oldest part of the hotel).
When we arrived the front desk had only one person working and she was stressed.
The check in time was 3:00pm and we did arrive early at 11:30am. So we were asked to come back and check in closer to 3:00pm.
We just relaxed in the lobby (10 feet from the front desk) until 1:00pm when I approached the front desk and inquired about the room availability. The rooms were ready an hour earlier, but the front desk staff did not take the time to call us over.
On our way to the room we passed the dining area where a Manager was yelling at a staff person. The manager despite seeing us continued to yell at this person. Is this professional or what!!!!!!!!

Room Tip: Ask for a room on the East side.
See more room tips
  • Stayed June 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank jerry_timmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEGHotelsResponse, Manager at Wyndham Garden Exton Valley Forge, responded to this review, 12 July 2011
Thank you for taking the time to review our hotel. Your comments and concerns are very helpful in making our hotel better. We are truly sorry for your concern regarding your check in. We will be passing this on to our staff.

We hope that you will give us another chance if you come to the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 27 June 2011

Highly recommended. Nice location, clean, friendly staff. I'll be back !

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RT4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CEGHotelsResponse, Manager at Wyndham Garden Exton Valley Forge, responded to this review, 12 July 2011
Thank you for your review of our hotel. Your comments were greatly appreciated. We will pass this on to our staff!


Attention to guest service does not stop with your cozy room accomodations. The theme of making your stay at the Wyndham Garden Exton Valley Forge as comfortable as possible extends into the many amenities we offer. Arthur's Restaurant and Lounge is located just off the lobby and serves breakfast, dinner, room service, and cocktails daily. There is even seasonal outdoor patio seating available, so you can enjoy your meal or cocktail while overlooking the beautifully landscaped grounds and outdoor pool.

We hope that you will consider us again if you come to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Exton Valley Forge

Property: Wyndham Garden Exton Valley Forge
Address: 815 N Pottstown Pike, Exton, PA 19341-1561 (Formerly Inn at Chester Springs Hotel Conference Center)
Phone Number:
Region: United States > Pennsylvania > Exton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Exton
Price range (per night): ₹ 5,729 - ₹ 7,279
Hotel Class:3 star — Wyndham Garden Exton Valley Forge 3*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Agoda so you can book your Wyndham Garden Exton Valley Forge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Garden Exton Valley Forge Hotel Exton
Hotel At Chester Springs
Chester Springs Inn

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