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Reviewed 13 August 2016

If you are a light sleeper, ask for the rooms on the parking lot side. Hotel was clean, staff correct and good breakfast. Indoor pool is good and clean. A decent sports pub and eatery (Tilted Kilt) within walking distance.

  • Stayed: August 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank petruzza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2016 via mobile

Very clean and exceptionally well maintained. All staff members extremely friendly nice and helpful. Beds were wonderful with fresh linens. Pool well maintained as is work out ' room which had excellent equipment. Free breakfast was absolutely amazing for being free. Full breakfast not just coffee and muffin. Would return again happily.

Stayed: August 2016, travelled with family
Thank Raymond F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2016

This was our favorite hotel. While it was still good it lacked some of the things that made it our favorite.
First I received no welcome gift for being a priority club member like I had in the past and at other hotels. The desk person was not very welcoming I felt like I was bothering them when I checked and other times I went to the desk.
The cookies in the Lobby were okay not fresh and warm like before. The fruit basket that used to be there was gone as were the free juice and granola bars in the dining area that my kids loved.
The room was very clean and nice and the bed comfortable. The lobby looked like it had been redecorated but did not have the warmth of the former one. The new carpets in the hall were pretty but the exercise room remained small.
Breakfast was okay... again the selection seemed less than before and not as good as the HE in Bethlehem which charges $20-30 less a night but doesn't have an indoor pool
The was no pen and paper in the room upon leaving we asked for a pen because we needed one and was given one reluctantly. I miss the way it was.

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Service
Thank WBP_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Easton, responded to this reviewResponded 8 August 2016

Dear WBP_12,

Thank you for your feedback and for being one of our valued IHG Rewards Club members. We value your patronage to our brand and hotel. I am happy to learn that you consider our location as your favorite place to stay at and enjoyed our clean room and comfortable bed. However, please accept my apologies if your stay was negatively affected by the level of customer service received at check in as well as the food served and other amenities you are accustomed to using in the past. I appreciate you bringing this matter to our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Again, thank you for sharing your thoughts about your experience with us. While we understand that your experience is not 100% satisfactory, we still hope that you give us another chance to show you how great our hotel is.

Sincerely,

Zelyn N
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2016

There were a lot of positives: The hotel was nice & clean. The beds were comfortable. The staff was also nice, helpful & friendly. The room had a microwave, fridge, and a Kuerig coffee maker. The bathroom was nice & clean, with plenty of hot water for showers. There was a built in hair dryer and an iron & ironing board in the room. Nice large flat screen TV. The free breakfast was also very nice, although in my opinion it should've lasted later than 9:30am, particularly on weekends. The heating-cooling controls are by the thermostat - not the unit itself - and I can definitely vouch for the fact that the AC works great!
Here are the negatives: The hotel is RIGHT ON THE HIGHWAY (Rt.22) and the highway noise is considerable. Our room was overlooking the highway - so that made it much worse. The towels were nice and clean - but they must've used some incredibly harsh detergent as they burned my daughter's skin after her shower, and gave her eczema. If you have sensitive skin, consider bringing your own towels and pillowcase. The hotel key cards kept get getting demagnetized even though we tried to keep them away from our phones.

Room Tip: For a quieter room - I believe the North side is furthest from the highway. Consider bringing your own towels if you have sensitive skin.
  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2016 via mobile

Very clean, modern and spacious rooms. The woman at the front desk who checked us in was very friendly and helpful. I wish I could remember her name to give her a "shout out"! She quickly accommodated our many requests. Pet free, clean hotel with pool and complimentary breakfast is why we chose this hotel to make a last minute overnight stop on our long road trip home. Would definitely recommend this hotel.

Stayed: July 2016
1  Thank Nantucket11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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