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Quality Inn - East Stroudsburg POCONOS
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Reviews (697)
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267
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All reviewsbudget innroasted tomatoesroom was cleanfront deskbreakfast buffetattached restaurantcovered parkinghome frieswould definitely stay here againflat screen tvstayed one nightconvenient locationeasy accessyogurtthe breakfast areaexercise roomthe delaware water gap
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10 - 15 of 697 reviews
Reviewed 2 weeks ago via mobile

Very clean, comfortable beds, affordable and friendly staff members. Breakfast included, Daphne was such a sweetheart. She ensure everything was running smoothly at the breakfast bar. Thank you daphne!

Stayed: April 2018, travelled with family
Thank So-mejinx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL A, General Manager at Quality Inn - East Stroudsburg POCONOS, responded to this reviewResponded 1 week ago

Thank you for sharing your experience with us on Trip Advisor. We appreciate you beingh our guest and we look forward to seeing you again soon.
Paul Antosh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I have been a resident of the Poconos for 22 years and am in transition to a new place, so am at the Quality Inn for a week or two. The place is very clean and in a perfect location convenient to a lot. The front desk staff Samantha and Lisa are amazing. Diane is an excellent housekeeper. The breakfast is a hot breakfast which is very tasty. Heads up to Daphne who is in charge of the breakfast. Daphne is an excellent and devoted worker and cares about the customers. She does an excellent job with a very pleasant personality.

  • Stayed: March 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL A, General Manager at Quality Inn - East Stroudsburg POCONOS, responded to this reviewResponded 1 week ago

Thank you, Jennifer, for sharing your thoughts on Trip Advisor. We appreciate you being our guest and recognizing many of our hard working & dedicated staff in you comments. We are pleased to know that we made your stay pleasant and comfortable, and wish you well on your relocation!
Paul Antosh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Check in was easy and clerk was super nice. The building seems to be in the process of remodeling. Hall ways smelt of smoke and our room although was a non-smoking room still smelt like smoke. Room was clean however bathroom seemed to be remodeled on the handy-man special budget. Can see where the owners are trying to make improvements however cutting corner where they can. Gives a mixed over all feel in the stay. Lastly, great hot breakfast included however they have in on lock-down and signs posted asking to only eat in the dining area and not to take any food back to the rooms. I get it some people may abuse this however again it made the stay feel cheap. Never had any issues as other Inn's like this. If my husband wants to lay in bed and watch TV I should be able to bring in back a plate of food. I've stayed at places that have breakfast on the go like muffins and yogurt in a brown bag which I thought was such a nice gesture and made my stat feel special. Overall, place was decent for a weekend stay over with cozy bed however left feeling like I was staying in a very low budget hotel trying to present themselves as mid range.

  • Stayed: March 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Melovetraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL A, General Manager at Quality Inn - East Stroudsburg POCONOS, responded to this reviewResponded 3 weeks ago

Thank you for sharing your opinions on Trip Advisor. We appreciate you taking the time to do so. While we do have some signage in the breakfast area asking guests to enjoy their complimentary hot breakfast in the dining room, we are more than happy to accomodate requests from our guests. Our breakfast is considerably more than most other hotels of our caliber, and as such, the cost is also more for us to absorb. In the past, we have found many rooms where guests had taken enough breakfast foods to feed a small family and simply just left it, untouched, when they checked out. As any business, we try to controll expenses so we can keep our rates reasonable and attractive to our guests. Again, we are more than happy to accomodate requests from our guests, when asked.
We also appreciate you noticing our $1.8 million dollar renovation project that we recently completed in all of our rooms and public areas. We contine to receive letters and comment cards from our guests who specifically comment on the changes, and we appreciate them all.
Thank you again for sharing on Trip Advisor. We appreciate you being our guest.
Paul Antosh
General Manager
Quality Inn Poconos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Daphne was absolutely awesome. Her service with a smile was impeccable. Will return soon. The breakfast buffet and room was clean and spacious. The food was hot and plentiful. Daphne was accommodating and helpful.

Stayed: March 2018, travelled solo
Thank Mornee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL A, General Manager at Quality Inn - East Stroudsburg POCONOS, responded to this reviewResponded 4 weeks ago

Thank you for sharing your thoughts on Trip Advisor. We appreciate you doing so and also mentioning Daphne, our weekday Breakfast Hostess, in your comments. Daphne, as well as the other members of our dedicated staff, are always grateful when guests recognize their hard work and dedication to service.
Thank you for letting them all know they are appreciated. We look forward to seeing you again soon....and THANK YOU!
Paul Antosh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We decided to stay at the Quality Inn, and it was an amazing 2 days, staff was friendly, the front desk clerk Samantha was so friendly and helpful and truly wonderful, the hotel was very clean and I will be staying again in the future. Thanks for a great stay and wonderful help.

Stayed: March 2018, travelled with family
Thank Samantha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAUL A, General Manager at Quality Inn - East Stroudsburg POCONOS, responded to this reviewResponded 4 weeks ago

Thank you for writing on Trip Advisor. We appreciate you being our guest and are pleased to know that you stay was enjoyable. We appreciate you sharing your experience with us with your fellow members of Trip Advisor. We look forward to you being our guest soon.
Paul Antosh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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