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Reviewed 23 June 2015

I will keep it simple just plain dirty. Hair in towels, vomit stained mattress. We like staying in old fashioned motels, but this one is in bad need of basic upkeep. Lights not working outside door, no security lock on door, peeling paint on doors.

Date of stay: June 2015
  • Trip type: Travelled as a couple
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    • Cleanliness
    • Service
6  Thank Howard F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jim c, Owner at Sunset View Motel and Cottages, responded to this reviewResponded 22 June 2017

It is unfortunate that any guest was given an unclean room at any time. However, if a guest is assigned to a room that has not been cleaned in error, they may and should ask for another room. I know that there were clean rooms available. I was out of town when this particular person stayed at the motel and obviously the people who were running the motel in my absence were not doing their jobs. They were promptly fired upon my return. Most of our guest are pleased with how clean our rooms actually are, normally. Over 90% of our business is repeat business, obviously we would not have such a high rate of repeat business if our rooms are not kept clean. I apologize to any guest that was given an unclean room when I was absent from the motel. I am posting my cell phone number in all our rooms for guests to call me directly at any time if there is anything in the room that is not satisfactory.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

This is a good old motel.. it’s a privately owned and for the money you spend, it’s a fine place to stay. My wife and I stayed a Saturday night on our way to NY and had an enjoyable stay. Check in was easy, the guy working the desk was a nice personable guy. We were offered info on local events and pointers on where to go for something to eat or just to have a drink.. Our room was an average room with a king size bed, tv, fridge, coffee maker and microwave. The bathroom had a walk-in shower with plenty of hot water. The room itself was clean and neat. My wife is picky about clean sheets and bedding and we didn't have to use the sheets we brought.. There is a playground, a in ground pool (but its of course the pool was closed for the season). We were not looking for 4 star accommodations, We were looking for a clean bed, private bath and a quiet place to rest for the night and that is exactly what we got.
This place is a classic American motel near Conneaut Lake park and In my opinion there are not enough places like this left to stay when traveling these days. Don’t go here if you looking for corporate cookie cutter place to stay.. GO here if you like seeing and being in the area that you are in…

Room tip: tell the desk clerk what you prefer...
Date of stay: October 2013
  • Trip type: Travelled as a couple
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5  Thank kbeck32
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 July 2013

i would prefer to spend the extra money rent an SUV and sleep on the sholder of the road me and 3 friends rented a room the floor was filthy it had been so long since the toilet was scrubbed the entire bowl was brown bed was so old the mattress looked like it had been made in the 80's and have reason to belive one of the people with a master key entered our room while we were out and stole cash from my wallet had over 75 dollars the day we checked in and by the next day of our stay only had 10 the child of one of the workers was harassing us and pounding on our door off and on from 9 untill 11 pm every time i needed something from the office i had to call someone and half the time no one awnsered to put it bluntly the staff is lazy and dosent care about there jobs

Room tip: any where but there
Date of stay: July 2013
  • Trip type: Travelled with friends
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    • Cleanliness
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7  Thank Joe B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2012

A/C was old & didnt even cool off 1 room. windows didnt lock. shower head was missing. hot water tank went out. bathroom leaked into 1 bedroom. fridges barely kept things cold & freezer never froze anything. asked for # 10 when booked cottage & when we got there they already gave it to someone else. half the time we could not find anyone in the office. I WILL NEVER GO BACK.... HOPE THIS HELPS OTHERS.....

Date of stay: July 2012
  • Trip type: Travelled with family
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10  Thank Stacie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2010

Terrible!! Stayed there before and was fine but must be under new ownership or management. Room was not clean, sheets and towels were dirty when we arrived. SIgn at front said no refunds and couldn't leave because no rooms available anywhere else. No maid service-not even clean towels during several days/night stay. The bed was so uncomfortable I considered sleeping on the floor but it was dirtier than the bed. No phone in room. No remote for the tv. Pool was dirty. If there was a rating below one star I would give it. Will NEVER go back!!

Date of stay: July 2010
  • Trip type: Travelled with family
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    • Cleanliness
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27  Thank greattimesGa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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