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Best Western Plus Philadelphia Airport South at Widener University
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Reviews (471)
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All reviewsharrah's casinophiladelphia airportwalk in showerwafflesshuttle drivermini fridgethe breakfast areabed was comfortableconvenient locationcomplimentary breakfastcherylphlwhirlpoolconvenienceproximity
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64 - 69 of 471 reviews
Reviewed 4 July 2017

I enjoyed my stay. Staff professional and helpful. Very respectful! No complaints. Was able to sleep peacefully. No safety concern overall good stay. If there are any concerns trust me the staff will do all they can and then some to resolve them. Thanks again to Cherly, Zeph . Jerry thanks for being the best breakfast host, as always a pleasure! Thanks to the drivers for their professionalism and great attitude! Never complained.

  • Stayed: June 2017, travelled with family
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Review collected in partnership with Best Western
Thank 558lirac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this reviewResponded 6 July 2017

Dear 558lirac,

Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Plus Philadelphia Airport South at Widener University Hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and
hope that you experience the same comfortable stay during your next visit! We can't wait to give you another five star experience.

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Reviewed 2 July 2017

We have used this hotel a number of times do to having grandchildren in the area. Sometimes by car and also by air. Like how close it is to the airport. It is in an area I would sometimes question but no problems for us. Next to a 7/11 and a restaurant making that convinent

  • Stayed: June 2017, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank melanied343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this reviewResponded 6 July 2017

Dear melanied343,

Thank you for your kind words! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Your loyalty is truly appreciated and we can't wait to see you again!

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Reviewed 27 June 2017

I don't understand the layout of this hotel or what is was or is to be. We ended up parking in the correct lot, the building shares a 7 Elevn and looks like they are making what was part of the hotel into apartments. You have to park then walk through an ally way to get to the lobby. The lady that check us in was very nice. She offered to up grade me to a suite but I choose a room with two beds instead. The room was large and comfortable. It had an easy chair for my husband to relax in. I think this was our best room during our 2 week trip along the Eastern US. There is an excellent restaurant across the street Uno Chicago. I highly recommend it. check out was quick and easy Our room had only a shower and the water pressure was a little weak. The breakfast was great, bacon & eggs. The lady in the breakfast room was sweet, we talked for several minutes. She was telling me they have a special breakfast on Sundays. I would certainly stay here again and again. Very good Best Western...that it what I expect from your hotel chain. Great staff too!

  • Stayed: June 2017, travelled as a couple
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Thank Tyme4relaxing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this reviewResponded 29 June 2017

Tyme4relaxing,
Thank you for taking the time to let us know how you enjoyed your stay with us. Know that your voice is important to us and we appreciate your insight regarding our services and accommodations. We are happy to have met your expectations and are thrilled to know you will be back for a future stay.

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Reviewed 26 June 2017

Excellent hotel. Room was clean and nicely decorated. Air conditioning was exceptional (summer trip). Staff was very friendly and helpful. "Chicago UNO" restaurant/bar across the street, and a 7-Eleven adjacent to hotel. Fridge, microwave and coffee in room. Lots of fluffy pillows. Ample outlets for phone chargers, etc. Very pleasant stay.

  • Stayed: June 2017, travelled on business
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Review collected in partnership with Best Western
Thank 294saundrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this reviewResponded 28 June 2017

Dear 294saundrad,

We are so glad to hear from you and to learn that we were able to give you a pleasant,
comfortable and convenient experience. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.

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Reviewed 25 June 2017

The hotel was good. A little scary at night to get to the entrance from the parking lot. You has to walk thru a long breezeway between buildings and there were some unsavory folks around the area. But the worst was we were an hour ahead on return due to a great tailwind and when I called the hotel for the shuttle to pick us up, they said the shuttle was leaving right away. An hour later and 2 phone calls we got picked up. They only have one shuttle vehicle and they were waiting for 1 person from the hotel to go to the airport before theft to pick us up. So they inconvenienced 5 people for 1. Probably won't return. Just for shuttle service. The hotel itself was good.

  • Stayed: June 2017, travelled with friends
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Thank Emack824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWwidener, Guest Relations Manager at Best Western Plus Philadelphia Airport South at Widener University, responded to this reviewResponded 27 June 2017

Dear Emack824,

Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered with the shuttle service during your stay. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a
chance to serve you again and will experience the improvements we have made with our
service.

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