We went around 4:30 on Friday. There weren't many patrons and only one barback/waitress. She was attentive, pleasant and informative. We were greeted immediately upon entry and she was at our table within a minute. The food was prepared as requested (burger well done, not burned) and HOT! So important for me! The fries are AWESOME! Hubby had tacos and they were very good as well. We will definitely be going again! Nice atmosphere, too. Good music in the background, but soft enough that you could enjoy it and still have a quiet conversation.