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“Large Rooms at a great location”

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Best Western Grand Manor Inn
Ranked #6 of 14 Hotels in Springfield
Reviewed 23 August 2017

This might be the only hotel I've ever seen with two Kings in one room! And the room was quite large as well. The breakfast and lobby are pretty standard. The only downfall was the pool, loved that it was outside, but it was actually pretty dirty so we couldn't use it. Other than that, we enjoyed our stay. very clean hotel and a great value.

Room Tip: The top floor corner room was very spacious and quiet
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  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Melody B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwgrandmanor, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 3 weeks ago

We are glad to hear that you really loved the size and amenities of our rooms. Thank you for the kind review.

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17 - 21 of 417 reviews

Reviewed 23 August 2017

The absolute best part of this hotel is the room size, very spacious and we even got a double King room! The lobby and breakfast were clean and simple, as expected. The pool was the only downside for us, while it is outside, it was not very clean. Other than that, great location, great value!!

Room Tip: Top corner floor is very big and quiet
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  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank MsMelzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwgrandmanor, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 3 weeks ago

We are glad to hear that you really loved the size and amenities of our rooms. Thank you for the kind review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

We stayed at the Grand Manor Inn during our trip through Oregon. Although it was a bit difficult to initially find, it turned out to be a good place to stay. The price was very reasonable and all of our needs were met.

The hotel is a few blocks away from the I-5 so there is not a lot of traffic noise in the area.

Close by was a good brewpub and a Denny's restaurant. The hotel breakfast was very good as it included eggs, bacon and waffles.

We did not access the pool or fitness facility.

Parking was very good with easy access to the front doors of the hotel.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwgrandmanor, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 3 weeks ago

We appreciate your informative review and are very happy to see that all of your needs were met.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017

I had called to cancel my reservation and was told that an email confirmation for the cancelation would be sent to me. Hours later, it still didn't arrive so I called again to inquire. Tracy said that it was busy and she would verbally give me the cancelation number. I told her that I would have to find something to write with, which only took me about 10 seconds. But she couldn't wait for me so she hung up on me. Initially I gave her the benefit of the doubt that we were "accidentally" disconnected, so I called again with pen in hand. When someone picked up, he/she immediately hung up on me again. Now I know for sure it wasn't an accident. It was incredibly rude and uncalled for. I'm glad I canceled this reservation because I would never want to give my business to anyone who is so disrespectful to its customers!

Stayed: August 2017, travelled with family
Thank ineedtogetaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwgrandmanor, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 3 weeks ago

We sincerely apologize for the miscommunication that seemed to be happening with our phone systems, as we give our callers the upmost importance.

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Reviewed 16 August 2017

We stayed at the Springfield Oregon site and the staff was very helpful with eating recommendations. The room was large and beautiful and very cool, air conditioner was running which was lovely. Very nice

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank kentwa2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwgrandmanor, General Manager at Best Western Grand Manor Inn, responded to this reviewResponded 3 weeks ago

Thank you very much for the kind comments, we do appreciate them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Grand Manor Inn

Address: 971 Kruse Way, Springfield, OR 97477-1074
Phone Number:
Region: United States > Oregon > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Springfield
#6 Family Hotel in Springfield
#7 Business Hotel in Springfield
Price Range: ₹ 7,493 - ₹ 13,879 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Grand Manor Inn 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Whether you're in town for an epic University of Oregon Ducks game or for TrackTown USA, our Springfield hotel offers a great location and value. Sacred Heart Medical Center is close to our Springfield hotel, so guests in town for an appointment or visiting patients can easily go to and from the center. Comfort is king here, which is why we offer oversized rooms with balconies so guests can take in the luscious Oregon pines surrounding the town. There's a microwave and refrigerator in every room, perfect for extended stays, and complimentary wireless and hard wired Internet. Our seasonal outdoor pool is the perfect place to relax on those warm summer days. Whether you're visiting the University of Oregon or nearby Cabela's®, our Springfield hotel is the perfect place to stay. From the Eugene Marathon to the annual Country Fair, there's always something exciting happening. Many guests at our Springfield hotel are in town for a University of Oregon Ducks football or the local track meets. Unique and innovative dining is famous in this area, and guests can take advantage of an abundance of options. It's a college town, which means boutiques and nightlife are both popular. Whether a day of shopping, Gastro-touring or exploring the local great outdoors sounds appealing, it's all just minutes away. Our Springfield hotel also hosts business travelers in town with the Union Pacific Railroad, Sacred Heart Medical Center and other local companies and businesses. Whether you're here for business, football or other leisure activities, count on us to provide you with a quiet, well-appointed room in a great location. We understand that you deserve plenty of space and a great value when traveling to Springfield. Book your upcoming stay at the BEST WESTERN Grand Manor Inn, the choice for the University of Oregon Ducks fans! ... more   less 
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Also Known As:
Best Western Springfield
Springfield Best Western

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