I've tried to stay here twice, but won't try again because the service is so awful. The first time was three years ago, and I showed up and asked if they had any of their pet friendly rooms available. They hemmed and hawed for almost an hour, making phone calls and looking in the reservation book and thinking about it. It seems they had a room, they just couldn't decide if it was pet friendly or not. Eventually they told me, 'No, we don't really want your dog here.' (nice, clean dog- they didn't even meet her.) I don't mind a 'no' answer, but I have no idea why it took so long to decide.
The next time I tried to stay here was last month. I made a one night reservation a month in advance. The very next day, I called up to cancel that reservation and change it to a different day. Well I sure got an earful! The woman on the phone mistook me for someone else, and unleashed the profanities, telling me that I was not allowed to cancel the reservation 'whether the %@#(*&?!! wedding was happening or not'! I have no idea what wedding she was talking about, and told her. No apologies, nothing. She just said, ok, the room is canceled. I didn't bother to rebook the days I still needed.
The other thing that bugged me was the misleading rates. On the website, it said summer rates start at $89 for a basic room depending on dates. I figured it might be a few dollars higher on a weekend. Well, those rooms are $145 on weekends, which I think is a significant enough difference to be mentioned on the vague rate sheet that they have online.
I think these guys have an 'only game in town' complex, and don't mind being rude since they have more business than they know what to do with during summer. Do yourself a favor and stay somewhere else.
- Official Description (provided by the hotel):
- Established in 1938, Sisters Motor Lodge is a historic boutique motel that offers comfortably furnished guest rooms with wonderful views of the Three Sisters Mountains. We are the only motel in the downtown area where you can walk to all of the restaurants, galleries, and shops in Sisters. All of our 11 available Units and Suites are beautifully decorated with handmade quilts and charming antiques as well as all of the modern conveniences and features of home. Guests will find deluxe pillow-top Queen and King Beds, free high-speed Wi-Fi, Cable TV and DVD players, on-site parking, Kitchenettes (available in select Units), mini refrigerators, complimentary toiletries, and gourmet coffee. Guests are encouraged to enjoy our delightful outdoor living area which features flower gardens, a patio area with a beautiful pond water feature and Jacuzzi hot-tub, picnic tables, and hammocks. ... more less
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