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“Stuck in the '80's”

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Shilo Inn Suites Hotel - Seaside Oceanfront
Ranked #25 of 27 Hotels in Seaside
Reviewed 29 September 2017

Wow, where to start.... The room was small, but we didn't reserve a suite. There was a bed, one night stand, a small stand alone closet, a TV on a stand and a floor fan. Oh, I forgot to mention the one picture hanging on the wall. I would guess the room measured 12X12. One of the outstanding features was the concrete block wall! It was painted, but that's it.
The "dinning" area was dark and very uninviting as was the little bar that was tucked in the back. The tables and chairs were probably purchased when the place was built. Even though the hotel was located directly on the beach, we never saw more than a dozen people in the dinning area and this was Labor Day Weekend when the hotel and town was jammed.

Room Tip: Don't!!! There are a number of other nice hotels located on the beach.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Mac-Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 795 reviews

Reviewed 26 September 2017 via mobile

Allowed 90 minutes for lunch (at conference at Seaside Conference Center). Walked down and were seated by 11:37 am. No food, no communication from wait staff regarding hold up in 65 minutes - aside from a water fill up. Our order was beyond EASY! Four people. And only two other tables with guests - a four top, seated before we arrived, and a two top seated about the same time as us. A BLT, one fish street taco (with clam chowder), fish and chips (with clam chowder), and a house salad. Pretty simple fare for a large hotel that's not busy! Wait staff was nearly absent to ask. We were overheard lamenting the wait, and then the food showed up at 12:42. Bill was messed up and took three tries to get it right. They gave very little by way of explanation, something about a new-ish cook (?). And offered us free dessert. We took them up on that, asked for it to go, as it was now after 1 pm - and started to quickly give us our choices. Nope. "One" dessert. For all of us. Then changed to one per bill, so three. We were 20 min late back to conference, super embarrassed. Four blocks away. Direct server was kind and (a little) apologetic. Other wait staff was borderline rude. Not ever going back there. You lost four possible future guests today.

Stayed: September 2017, travelled on business
Thank Colleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

Not all the rooms face the beach side, and if you get a room facing the ocean it costs twice as much. We paid $170.00 for a night, the room was dark, not very clean, and the bed was sunk down on one side.
This hotel is all about location, location, location and they aren't putting the money they need to back into it for updates.
Highly disappointed in this hotel. The service was great, and the lobby presents as a nice place to stay along with the price.
Don't be fooled and don't stay here. Maybe it will force improvements!

Room Tip: Don't stay here. Stay on the river, it's cheaper for better quality rooms.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Tansy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

My wife and I stayed here for a week, this hotel is old and very outdated. The wifi is very weak,no pen and paper in the room,took 10 minutes to be seated at the restaurant, the cook came out to try to help us, they did not clean the room or make the bed one day and when we called downstairs, it took over 10 minutes for the front desk to answer the phone. The girl was all by herself and She was rattled, she did bring us some Clean towels, the pillows are very soft, the glasses stink, there is no air conditioner. This hotel needs to be reconditioned and they need to get some better help. Never again !

Room Tip: Any rooms above the 2nd floor
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  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank fast61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

Definitely wouldn't go back. Needs a refit. Very tired and shabby. Rooms were stifling hot with no air conditioning. But the worse thing was that they kept running out of basics. First night at the bar there were about 10 of us. First they had run out of budlite in the keg. Then after 6 bottles they ran out of those. Then they had run out the previous night of a keg of the draft, then they had no fireball left. But that's not the end at breakfast no black tea, then ran out of earl grey. We had a prepaid breakfast including 2 eggs cooked anyway. Five of us ordered poached with no problems the rest were told poached cost extra. How can it cost more to poach eggs? Then we got our poached eggs which just tasted of vinegar. We just walked away. The staff were so useless it was no point complaining.
We've travelled across America for 20 days so far and this is winning as the worse hotel ever.
Avoid if possible!

Stayed: September 2017, travelled as a couple
Thank bakergirl452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel - Seaside Oceanfront

Address: 30 N Prom, Seaside, OR 97138-5823
Region: United States > Oregon > Oregon Coast > Seaside
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Seaside
Price Range: ₹ 5,502 - ₹ 11,910 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Hotel - Seaside Oceanfront 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
When you stay at the Shilo Inn Suites Oceanfront Hotel you will be right on the beach in the center of the cultural and tourist attractions of Seaside. The newly updated spacious oceanfront rooms offer Shilo guests a spectacular view of the Pacific Ocean and glorious sunsets. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Seaside Oceanfront Hotel Seaside
Shilo Inn Seaside Oregon
Seaside Shilo Inn

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