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“Poor service, under construction; Go somewhere else!!” 1 of 5 bubbles
Review of Rodeway Inn Portland Airport

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Rodeway Inn Portland Airport
Ranked #106 of 137 Hotels in Portland
Brookings, Oregon
Level Contributor
233 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Poor service, under construction; Go somewhere else!!”
1 of 5 bubbles Reviewed 31 January 2012

Arrived after dark on a Friday night. The lobby was closed due to construction. Drove around the parking lot twice looking for the lobby. Finally found it, marked by a small sign in the dark corner of a window. That was typical of the service that we got. The price was low but so was the quality. The rooms were clean but very dingy and very small. The breakfast was passable, but it was in a converted guest room so it was crowded with tables on top of each other.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank albwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Rodeway Inn Portland Airport, responded to this review, 16 October 2012
Thank you for your review of our hotel. We are sorry the construction put such a hinder on your stay. We are pleased to announce our construction is completed and the hotel had been completely remodeled we hope you will come stay with us in the future and enjoy our new lobby and guest common area.
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212 reviews from our community

Traveller rating
    32
    66
    49
    30
    35
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
San Antonio
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 29 January 2012

We stayed 2 nights at the tail end of a whirlwind tour of northwest Oregon, We needed to end our trip at a hotel near the airport that was affordable and had free parking.

This place suited the purpose.

Location was convenient off freeway, and although an older property that has been subdivided into two different motel, it was clean and reasonably safe. The breakfast room with the complimentary breakfast room was a nice touch. Also, there is internet terminal in the lobby with printer available in the lobby for no extra cost.

Room was basic, but clean, with comfortable bedding. Old fashioned motor hotel style design, meaning all rooms face the parking lot, and room doors lead directly outside. No interior corridors. Back in the day, almost all motels were built like that though.

My only gripe was the second night. Even though we left the room at a reasonable hour to go sightseeing, housekeeping never came to clean and make up the room. Meaning that when we returned that night to sleep, we found a dirty room with unmade beds, unvacuumed floor, uncleaned sink and bathroom, and wet, moldy, bath towels sitting in the tub, stinking up the room!

We went to the office to complain, but of course, they said it too late to do anything. They finally dug up fresh towels and toiletries for us , which we carried back to room.

We made up our beds and tried to get to sleep. However the room stunk so bad that we couldn't breathe, let alone sleep. It was the moldy towels in the bathroom. Think big, wet, dirty dog laying in middle of your bedroom. That's the smell!

Couldn't take it anymore, so I finally gathered up all the dirty towels and threw them out the front door onto the parking lot (remember, no corridors?),

After that, the stink went away and we could finally sleep.

Next morning during checkout, I spoke to manager about our problems, and about how this sort of the thing violates the basic tenet of innkeeping - that you provide a clean, properly made-up room for your guest. At minimum, that's what I expect and it wasn't done.

She gave me a token adjustment off the room rate, and we left it at that. We had to leave to catch a flight, and I really did not have time to argue over it anymore,

Not a terrible solution to this problem, but probably could have been better.

Overall, not a mad motel. If this housekeeping meltdown hadn't happened, I probably would have no complaints about this place!

Side note, unrelated, but funny:
The morning after our 1st night, there was a bunch of commotion in the front of the hotel,
Turns out, one of the guests while leaving his room early that morning, drove his car though the front wall and into his room. He knocked out the window and most of the brick wall! And of course, destroyed the entire interior of his room. What was he thinking? Was he drunk, stoned, half-asleep, didn't know how to drive? Geez!

Anyway, not the motel's fault, and they did a good job immediately securing the area and starting the renovation work.

Maybe they were filming a remake of "Trains, Planes, and Automobiles"?
Does anyone get that reference? They trashed a motel with a car in that one, too.

Not a reflection on the Motel, just the guest!

Room Tip: Don't drive through your room! It's a motor hotel, not a drive-in!
See more room tips
  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Steve-210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Rodeway Inn Portland Airport, responded to this review, 16 October 2012
Thank you for taking the time to review our hotel. I am sorry for the lack of maid service during your stay and will utilize this review as a training tool for our housekeeping staff to ensure we do not have the same issues in the future.
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 January 2012

Better than expected given the $49 night rate (before taxes). King size bed was very comfortable. Our 2nd floor room was quiet enough given the busy streets. Super convenient to MAX redline and one stop from Cascade Station for food and shopping. No microwave or fridge which was inconvenient given our two night stay but not surprising given the cheap rate. This place is very no frills but clean. A bit of a hike across the parking lot to the ice machine and breakfast room. The yogurt and fruit are ok but the waffles and packaged condiments were gross even to my 6 year old and I had no interest in trying the sausage gravy in the crockpot. No decent coffee shops or restaurants within walking distance unless you ride the MAX somewhere. I would stay here if I was traveling on a budget and didn't plan on being at the hotel much.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DoubleAmericano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Rodeway Inn Portland Airport, responded to this review, 16 October 2012
Thank you for choosing our hotel, we are glad you enjoyed our location in regards to the Max Station and hope you will utilize our hotel for a short stay again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Oregon
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 28 January 2012

The pillow top bed was nice to sleep on. I wouldn't recommend this place for an extended stay, no refrigerator or microwave. The breakfast was so so. If you need a place close to the airport and need a shuttle, this place will work for you. I inquired about parking while away on a trip, $20 for the first 7 days and after that, it is $6 per day (I think)

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank whaleofatail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Rodeway Inn Portland Airport, responded to this review, 16 October 2012
Thank you for taking the time to write a review we are so pleased you enjoyed our new pillow top beds.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sweet Home, Oregon, USA
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 15 January 2012

I stayed in a slum motor inn the night before, so disgusted, it was just down the road and payed exact same amount for this hotel. Man I wish I check tripadvisor or travelocity, this hotel wasn't on my old GPS so didn't check the rates by phone when I was driving around. Excellent choice for a close to PDX stay, has gym and ice room by the office, under construction on part of new expansion. Maybe that's why it was $50 a night? My room didn't have fridge or microwave. Vent didn't do much in bathroom and AC didn't do much so little stuffy but clean and such a relief not to stay next to crack heads at other Motor inn! I will definitely be staying here again! Both staff members at desk were very friendly as well.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank accationalcoasttrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMor179, General Manager at Rodeway Inn Portland Airport, responded to this review, 16 October 2012
We are so pleased that you enjoyed your stay at our hotel. We are limited service hotel with limited ammenties however we make sure we have very clean and comfortable rooms and are glad you were able to enjoy them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rodeway Inn Portland Airport

Property: Rodeway Inn Portland Airport
Address: 9727 NE Sandy Blvd., Portland, OR 97220 (Formerly Travelodge)
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #106 of 137 Hotels in Portland
Price range (per night): ₹ 3,762 - ₹ 6,839
Hotel Class:2 star — Rodeway Inn Portland Airport 2*
Number of rooms: 163
Reservation Options:
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Also Known As:
Rodeway Inn Portland Airport Hotel Portland
Portland Rodeway Inn

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