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“Feels like an economy hotel”

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SpringHill Suites Portland Airport
Ranked #82 of 144 Hotels in Portland
Reviewed 22 September 2017 via mobile

I stayed at the SpringHill Suites for three nights, and it was adequate. There is a lot of airplane noise, although it did not continue through the night. The hotel rooms could use a face lift, and the combination of pale green colors and white textured walls looks more like a hospital room than a hotel room. The bed was comfortable, breakfast was good, and the staff was friendly and helpful, so overall it was adequate, just not luxurious.

Stayed: September 2017, travelled with family
Thank Mercurybabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 24 September 2017

Dear Mercurybabe,
Thank you for taking the time to give us your feedback. As the end of the year is approaching we are starting our plans for a renovation to a more modern look. As you may have seen in our lobby, Springhill suites has teamed up with West Elm and we have displayed some of the new fun upcoming features we will be changing to. Thank you for staying with us and we hope to see you again in your future travel to Portland.

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4 - 8 of 280 reviews

Reviewed 16 September 2017 via mobile

Very close to PDX and the hotel offers a complimentary shuttle. The hotel is nice and very clean. The staff is very friendly and accommodating, we had no problems at all.
The breakfast was great, there were several options, both hot and cold. They start service very early and the breakfast area is spacious and immaculate.
There is a nice indoor pool and hot tub, which were relaxing after a long day. I didnt use the gym but there was a nice one, located next to the pool.
There are numerous shops and restaurants close by, that the shuttle can drop you off/pick up, which is very convenient.
There are a few fast food restaurants within a very short walking distance, as well as a convenience store and a marijuana dispensary. While it is legal for recreational use in Portland, the hotel is non smoking so you will have to step outside. ;)
I would definitely stay here again.

Stayed: September 2017
Thank katchina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 20 September 2017

Dear Katchina M,
I am very delighted to hear you enjoyed your stay with us. We take pride in exceeding the expectation of our guest. Thank you for taking the time to give us your feedback. We look forward to having you come stay with us in your future travels to Portland.

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Reviewed 12 September 2017 via mobile

Portland airport hotels are very pricey!
This Springhill is clean & very friendly. Beds are comfortable & rooms are very large. Quiet hotel with several pubs & restaurants within walking distance.
Good breakfast. Great shuttle service!

Stayed: September 2017, travelled with family
Thank CBtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 13 September 2017

Dear CBtex,
As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I do apologize about the prices. That is one downfall about staying close to the airport. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!


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Reviewed 5 September 2017

This is a very nice hotel. It is close to the airport and very convenient to all parts of the city. I stayed here two nights while in the area for business. I have stayed at several of the other hotels in the area and by far this one is the best so far. Check in was a breeze and the front desk staff was very helpful with getting my car into the right parking area.
My room was modern and clean. Small sitting area with a couch and desk in the front of the room and the bed and bathroom were towards the rear. Nice bright colors on the fabrics and white walls gave the room a clean and modern feel. The bed was very comfortable, the bathroom was large with plenty of towels. I was very comfortable for the two nights I was there. The breakfast was well done. Fresh fruit, hot eggs, cereal, toast, juice, coffee. Better than the normal breakfasts at other hotels. Fresh peaches and strawberries each morning. Good coffee.
I am in the Portland area often and will absolutely stay here again on my next visit.

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank JackCrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 14 September 2017

Dear JackCrowley,
As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!


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Reviewed 5 September 2017

Loved this hotel. Close to airport and easy drive to attractions in Portland. Rooms are big, quite and comfortable. The hotel is very clean. Flatscreen TV with cable channels. Staff was friendly and helpful. Has coffee in room, refrig, sink and microwave. Breakfast comes with the room rental. It was very good especially the locally grown peaches. Rates are a little high compared to other Springhill Suites but that could be the taxes in Oregon.

Room Tip: Just ask for a quite room.
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Service
Thank dyrenes2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 14 September 2017

Dear Dyrenes2017,
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the SpringHill Suites Portland Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Portland.

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Additional Information about SpringHill Suites Portland Airport

Address: 11922 NE Airport Way, Portland, OR 97220-1078
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #82 of 144 Hotels in Portland
Price Range: ₹ 6,572 - ₹ 17,113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Portland Airport 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Springhill Suites Portland Airport Hotel Portland
Portland Springhill Suites

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