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All reviewsmarriott brandoatmealthe holiday innthe breakfast areacascade stationpool and hot tubshuttle servicecar rentalwould stay here againsitting areacheck in was a breezeother hotels in the areafresh fruitearly flightbed and pillowsrestaurants within walking distancecommon areas
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Reviewed 16 September 2017 via mobile

Very close to PDX and the hotel offers a complimentary shuttle. The hotel is nice and very clean. The staff is very friendly and accommodating, we had no problems at all.
The breakfast was great, there were several options, both hot and cold. They start service very early and the breakfast area is spacious and immaculate.
There is a nice indoor pool and hot tub, which were relaxing after a long day. I didnt use the gym but there was a nice one, located next to the pool.
There are numerous shops and restaurants close by, that the shuttle can drop you off/pick up, which is very convenient.
There are a few fast food restaurants within a very short walking distance, as well as a convenience store and a marijuana dispensary. While it is legal for recreational use in Portland, the hotel is non smoking so you will have to step outside. ;)
I would definitely stay here again.

Stayed: September 2017
Thank katchina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 20 September 2017

Dear Katchina M,
I am very delighted to hear you enjoyed your stay with us. We take pride in exceeding the expectation of our guest. Thank you for taking the time to give us your feedback. We look forward to having you come stay with us in your future travels to Portland.

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Reviewed 12 September 2017 via mobile

Portland airport hotels are very pricey!
This Springhill is clean & very friendly. Beds are comfortable & rooms are very large. Quiet hotel with several pubs & restaurants within walking distance.
Good breakfast. Great shuttle service!

Stayed: September 2017, travelled with family
Thank CBtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 13 September 2017

Dear CBtex,
As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I do apologize about the prices. That is one downfall about staying close to the airport. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!


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Reviewed 5 September 2017

This is a very nice hotel. It is close to the airport and very convenient to all parts of the city. I stayed here two nights while in the area for business. I have stayed at several of the other hotels in the area and by far this one is the best so far. Check in was a breeze and the front desk staff was very helpful with getting my car into the right parking area.
My room was modern and clean. Small sitting area with a couch and desk in the front of the room and the bed and bathroom were towards the rear. Nice bright colors on the fabrics and white walls gave the room a clean and modern feel. The bed was very comfortable, the bathroom was large with plenty of towels. I was very comfortable for the two nights I was there. The breakfast was well done. Fresh fruit, hot eggs, cereal, toast, juice, coffee. Better than the normal breakfasts at other hotels. Fresh peaches and strawberries each morning. Good coffee.
I am in the Portland area often and will absolutely stay here again on my next visit.

  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 14 September 2017

Dear JackCrowley,
As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!


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Reviewed 5 September 2017

Loved this hotel. Close to airport and easy drive to attractions in Portland. Rooms are big, quite and comfortable. The hotel is very clean. Flatscreen TV with cable channels. Staff was friendly and helpful. Has coffee in room, refrig, sink and microwave. Breakfast comes with the room rental. It was very good especially the locally grown peaches. Rates are a little high compared to other Springhill Suites but that could be the taxes in Oregon.

Room Tip: Just ask for a quite room.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Service
Thank dyrenes2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 14 September 2017

Dear Dyrenes2017,
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the SpringHill Suites Portland Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Portland.

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Reviewed 25 August 2017

This review covers 2 stays 5 nights apart. We have stayed there once or twice a year for 7 years now and facility is in need of some renovation work. It's not bad by any means but a lot of little things need fixing. The elevator made a bad crunching sound every time we rode it when it stopped on the 5th floor. The rooms are nice, Beds are comfortable. The sitting area is nice sized. The cooking area is small but all we use it fur is making coffee in the morning. The Breakfast serving and eating areas are quite large. The food is standard SpringHill Suites fare. One issue I saw here was the woman taking care of the breakfast area also appears to be the shuttle driver. That means things get ignored while she is gone. Coffee ran out once morning while she was gone. Little things like that need fixing. The clerks on duty the day we checked in for our 1st stay were not very friendly and almost rude. Once those 2 went off duty the next clerks were a lot friendlier and helpful. The pool and hot tub were both nice. The lobby area is large. One problem that has existed for years is the lack of sufficient parking. The lot on one side belongs the to county Education authority and they don't want hotel guests parking there at night or on the weekends. I don't know what the hotel can do about parking but something needs to be done. The hotel is very convenient to the airport. Cascade Station which is about halfway to the airport has a lot of shopping and a number of restaurants. While the hotel is directly under the traffic pattern for the airport you don't hear the planes unless you are outside.

Room Tip: High rooms on either side
  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Levon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this reviewResponded 27 August 2017

Dear Levon M,
One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your — or our — expectations. Please rest assured that your comments have been shared with the team in an effort to improve our check in experience. Thank you for taking the time give us your feedback in regards to your recent stay at the SpringHill Suites Portland Airport and please come stay with us again.

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