I've been at their Hawthorne shop plenty of times & like it quite a bit. Imagine my dismay when I asked at the counter what tea they had, and the guy said, "None. We only have coffee." I'm not sure I've ever had that experiences in Portland before. He wasn't that apologetic or that concerned either. So, I bought a pastry and stayed for as long as it took me to eat it. While I agree with others that the space is industrial and interesting, (Some of the woodwork is beautiful!) there are few comfortable seats. For instance, the seats against one of the back walls do have outlets as mentioned by other reviewers, but I had a book, and not laptop, so the lighting to read there was bad. In fact, it was difficult to find a seat where I wasn't intruding on someone's space. Since I don't drink coffee, I won't be back.