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“Great value, convenient access, and much-improved service”

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Crowne Plaza Portland-Downtown Convention Center
Ranked #42 of 139 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Seattle, Washington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great value, convenient access, and much-improved service”
5 of 5 bubbles Reviewed 12 March 2012

We stay at the Crowne Plaza a few times each year for various reasons. For cyclists, it is only a few blocks biking from the end of the Seattle-to-Portland ride. For those attending events at the Rose Quarter Stadium or Memorial Colesium it is only a 5 minute walk. The convention center is also an easy 5-10 minute walk, as is the Lloyd Center shopping mall. It's also right on the street car line that takes you into downtown (and the part it's on is part of the free zone!). The hotel really has a lot to offer for the price: a pool area with big windows that satisfies the kids and the adults; a great little gym that has cardio machines, small circuit unit, a full free-weight rack & bench, and even stability balls and a kettlebell; a small food market; rentable bikes; an outdoor basketball court; and a restaurant with surprisingly good food, often locally sourced. I wanted to write this review today because, as I said, we've been coming here for several years, a few times each year, and the service, while never poor, has been merely okay. This last visit was like a whole different crew!! Every single time we had an interaction at the front desk it was like staying at a Westin property: super professional, and very engaged and pleasant. The restaurant and room service staff were also improved. In fact, one of the servers who had taken care of us the night before went out of her way to welcome us back in the morning, though we weren't in her section. Good job, management, for such a top-to-bottom improvement!

Room Tip: We like the rooms that face the river and downtown.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Msabrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 15 March 2012
Thank you for staying with us and for your great review. We are very happy that you enjoyed the hotel its great location and friendly staff. I look forward to recognizing the restaurant team for their outstanding service. Currently we are ranked number 13 of the entire chain of Crowne Plaza Hotels in hotel overall satisfaction, I am so glad you can tell. My team I hope you tell many friends and return often.
Thanks!
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674 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Vancouver, Canada
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 4 March 2012

Me, my brother in law, and nephew made a guys roadtrip from Vancouver to watch our first NBA game in Portland vs Miami.
This hotel is conveniently located within 3-4 blocks easy walking distance to the Rose Garden. The hotel staff was very friendly and the rooms were clean and nice. Our floor and elevators smelled like fresh carpet as the hotel seemed to have done some renovation. The elevators require your room key to activate access to your specific floor so its secure in that sense. We also enjoyed the restaurant and bar downstairs for dinner and breakfast the following morning. The menu had enough variety and was priced reasonably. We would stay here again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roaddogg_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 5 March 2012
Thank you for staying with us and for your great review. We are very happy that you enjoyed the Crowne Plaza Portland downtown and the the restaurant and bar quality. My chef and the entire food team enjoy presenting high quality, often organic and always fresh offerings for our guests. I look forward to your return the summer is a great time to enjoy all Portland has to offer.
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West Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

Extremely friendly and helpful staff, from the janitor to the manager. Rooms are up to date, all amenities are up to par for this category. Only downside is the location, which is not "really" downtown as compared to some of the other hotels on the other side of the river. Will probably make this my hotel for all my next trips to Portland. Good value.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jabar102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 5 March 2012
Thank you for staying with us and for your review. We appreciate you acknowledging the friendly staff and pointing out the level of our room features and amenities. We look forward to seeing you again in 2012. Please let me know if I can be of service while you make your future plans.
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Seattle, Washington
Level Contributor
155 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

This Crown Plaza was a very pleasant surprise. Great friendly service. Clean, nicely appointed room. Not much to walk to, but there are bikes available! and if you have a car the location is very convenient to get anywhere in Portland.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 5 March 2012
Thank you for staying with us and for your great review. We are very happy that you enjoyed the Crowne Plaza Portland and we look forward to your next visit. Please let me know if I can be of service in the future.
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San Antonio
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 29 January 2012

We stayed 3 nights in September 2011. We were very impressed with the facility and staff, especially the concierge, who helped us arrange some of our vacation plans.
The room was very nice. Well appointed with very comfortable bedding. Room had a wide-screen HD flat-panel with digital cable that was set up properly, which meant all the channels came in with an exceptionally high quality picture.
The view fom the room was good, facing downtown across the Willamette River.
The amenities of the hotel were impressive, such as free use of bicyles - which I unfortunately I could not do this time, but I will next time!
The restaurant on premise was good, featuring local cuisine and drinks. We had a dinner and breakfast there.

Room Tip: Ask for a room that faces downtown Portland
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve-210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 30 January 2012
Thank you for staying with us and writing a review. I am so glad you enjoyed the hotel and were able to take advantage of our amenities. Early fall is a great time to enjoy Portland and all the activities it has to offer. I was also pleased you mentioned the restaurant they do a fantastic job delivering fresh wholesome food.
Please let me know if I can assist in your future booking plans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Portland-Downtown Convention Center

Property: Crowne Plaza Portland-Downtown Convention Center
Address: 1441 NE 2nd Ave, Portland, OR 97232
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Portland
#24 Business Hotel in Portland
#38 Romantic Hotel in Portland
#42 Family Hotel in Portland
Price range (per night): ₹ 10,568 - ₹ 21,137
Hotel Class:3.5 star — Crowne Plaza Portland-Downtown Convention Center 3.5*
Number of rooms: 241
Official Description (provided by the hotel):
Portland hotel is close to Oregon Convention Center Located just off I-5, in the heart of downtown Portland, the recently renovated Crowne Plaza Portland - Downtown - Convention Center is a great place to base your next trip to Portland. With a convenient location near Portland International Airport (PDX) and Fareless Square, you will find that getting around the city is a breeze. Within walking distance of our hotel in Portland are major venues like the Oregon Convention Center, Rose Garden Arena and Memorial Coliseum, and our hotel shuttle service is available to take you to these facilities. Also, our hotel is near Fareless Square, where Portland's MAX light rail system will take you downtown, free of charge. Some of the city's best dining, shopping and tourist attractions are within in walking distance of our hotel. Portland's Lloyd Center Mall, just over a mile away, offers great shopping opportunities, or if you'd rather, you can find a quiet haven within the city at the Portland Classical Chinese Gardens, located just over a mile from our downtown Portland hotel. Additionally, we're not far from Portland's Pearl District, the city's most colorful and creative district. Our hotel near Portland International has 11 meeting rooms that can be tailored to fit the needs of your event. With new audio/visual options and free high-speed Internet access, come see why the Crowne Plaza Portland is the Place to Meet. ... more   less 
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Also Known As:
Crowne Plaza Portland-Downtown Hotel Portland
Holiday Inn Portland
Portland Crowne Plaza

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