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Reviewed 29 June 2022

The good: only 1 mile from Adventist Health hospital where husband having surgery. Easy access from I-205 and to and from hospital. Included was an average to good hot breakfast in a well cleaned, pleasant area. Our room was first floor, non-smoking (supposedly). Comfortable bed.

The bad: I reserved a Mobility Accessible King (non-smoking) room. It was the most distant room from the reservation desk, which is where the only entrance is. It would make more sense to put the Mobility Accessible room less distant than other rooms. The hallway, which was a long walk, had multiple areas where the flooring was uneven. Furthermore, for a non-smoking area the halfway down the long corridors the halls began to smell strongly of smoke. In the room, the shower in the bathroom had no ledge or recess of any kind to hold a bar of soap or shampoo in or even outside near the shower. The only option was to hold the soap throughout the shower or drop it on floor outside of shower. Really??? And the hot tub was empty and therefore not open, the exercise room appeared to be closed.

The ugly: The room had NO handrail next to the toilet. Unacceptable for a mobility accessible room. Similarly, the only non-desk chair was an upholstered chair, with a low seat and NO arms. Again, not a wise choice for a mobility accessible room. The room, although it is called non-smoking, reeked of cigarette smoke which the hotel seemed to try to mask with some type of scent or spray. The smoke smell seemed to become worse while the A/C ran, but was unbelievably strong regardless. There was no carpeting in the room from which the smell could be emanating, and only 1 upholstered chair. It was terrible.

Even the service was poor. When I returned after 9pm from the hospital, I discovered the cleaners had removed my dirty towels, but not replaced them. I call the front desk. It took 3 tries to get an answer, requested replacement towels and was told I had to walk back to reception to get them, no one could bring them to me.

I was very surprised and disappointed. I have stayed with Ramada in the past and have never had such a bad stay.

Room tip: If you truly need a mobility accessible room that is smoke free, don't stay here.
Date of stay: June 2022
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
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Thank J8885SWsandyb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 June 2022

Stayed here when I arrived in Portland area late on a Thursday night. Had no real issues with the hotel or room. In fact I felt comfortable enough with the room to stay again when I returned to Portland on Saturday. That was a huge mistake. The AC was gimpy at best. Then after showering and settling in I realized the toilet didn't flush. Could tinker with it some, but had to do that every time it was used. When I told the front desk, my complaint was met with humor. He knew the problem right away, confirming that was a known issue, but just shrugged when asked why it was rented when the most basic function wasn't working. No apology. No discount. No nothing to make me feel better about the hotel.

Date of stay: June 2022
    • Value
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Review collected in partnership with this hotel
Thank RDRedd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 June 2022

Please, don't ever book this place. I felt like even air in and around is dirty there. Linen had stains, TV didn't work in first room, remote didn't work in another room. Changing battery didn't help as TV responded with NO SIGNAL message

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank alishc670864
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 June 2022

Hotel is super outdated. Hot tub broken for months. Our room was dirty the sheets and pillows were stained and ripped. Mildew and mold smell from poor working air conditioner. No working WiFi. Breakfast was average. Behind hotel is a major homeless drug problem. Trash everywhere. 1 star hotel charging for a 4 star price.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank vasquez4149
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 June 2022

Worst property ever! The guest in the lobby were racist. The front desk person was rude. There was clutter in certain areas of the lobby. It was not welcoming and it felt unsafe. The bathroom was out of order.

Date of stay: May 2022
    • Value
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Review collected in partnership with this hotel
1  Thank sviche126524
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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