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“Great Stay” 4 of 5 bubbles
Review of BEST WESTERN Horizon Inn

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BEST WESTERN Horizon Inn
Ranked #4 of 36 Hotels in Medford
Certificate of Excellence
Eugene, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Stay”
4 of 5 bubbles Reviewed 17 March 2012

Heidi and Megan help me check in and they ROCk.. very helpful,very nice. They had all the answers to my questions. I recomend staying here.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, 20 March 2012
Thank you for your great comments about Heidi and Megan. We agree, they rock!!! When those two work together, great things happen! They a funny and energetic, together they work hard to make sure our guests have everything they need. They are both so knowledgeable about what is happening, they know all of the local secrets. Thanks so much for pointing out what a great team they make! We couldn't agree more!!!
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1,093 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Medford, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 March 2012

Our favorite place to stay. Staff is especially accommodating, especially Heidi who attends to the Breakfast Room on Mondays and Tuesdays. She is terrific in keeping everything stocked, tables cleared and cleaned, and is most helpful to all guests.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amphib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, 20 March 2012
The common belief is that leaders inspire the best in their team. Sometimes it is the other way around. The team at Best Western Horizon Inn inspires the leadership! With such a great group of people keeping everything upbeat, the net result is a great experience for everyone. Thank you so much for pointing out one of our greatest assets, Heidi. She brings sunshine into every day!!!
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West Linn, Oregon, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

The Horizon Inn has become our home away from home. All the amenities you could hope for, friendly and accommodating staff and clean and efficient rooms. Living in Medford for years we find that when we return for a visit everything is just as pleasant as the time before. We've stayed as little as 1 night and as much as a week and never have had a negative thing to say. It's comfortable, close to everything, convienient to the freeway and even offers a continental breakfast. For the price it is a gem in Medford.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, 9 March 2012
Just when I thought I had heard the nicest comments, someone goes and says, "home away from home". Wow! I am honored that you feel that way because our hospitality is designed to make you feel relaxed and comfortable.

Thank you so much for sharing your experience with other travelers, who may be seeking a place that will ease their journey and contribute to their relaxation.

Gratefully,

Darby Stricker, CHA
General Manager
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Corning, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 February 2012

My sister and I were in town for the birth of her grandchild whose parents live in McCloud, CA. We were unfamiliar with Medford but knew of Best Western reputation. Crystal, the desk attendant was so helpful, knowledgeable and personable. She made are stay less stressful and knowing she and the other staff were there to help us allowed us to enjoy the birth of our newest family member. IT'S A BOY!!!!!!!!!!!

Room Tip: Room 118 was great. Centrally located to all amenities, office, diner.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, 27 February 2012
Congratulations on the boy!!! What an amazing review you gave us. Crystal is our newest super star here and we are so delighted to read that you agree. Thank you for taking a moment to share your experience with other readers at the same time as your joyous family event. Particularly sweet!!!
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Kent, England
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 bubbles Reviewed 15 February 2012

I don't like writing bad reviews and this hotel doesn't deserve one --- but I have to say, it's not my kind of place. It has zero charm. It is a tad dated. Just a little too worn in all the wrong places --- like peeling wallpaper in the loo, right where you're seated. No elevator. Wimpy water pressure. Uninspired lighting. Okay junior suites, but the rooms are smallish and very basic. Comfortable bed, but tatty bed linens. Good wi-fi. Attractive lobby. Wee airless breakfast room --- but a Black Bear Diner sits in the huge parking lot.

In spite of all this, the people who operate this Best Western upgraded my folks from a smelly basic room to a junior suite when we complained about the smelly room. They made an effort and for that they deserve better than average. This is not a bad place to stay. It just isn't good enough for me to recommend it to you at this time.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MarshaCoupe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darbyanne, General Manager at BEST WESTERN Horizon Inn, responded to this review, 17 February 2012
Thank you so much for taking the time to offer us feedback. We know that we are in business because of our guests and we are grateful for any type of feedback that helps us stay relevant in today's array of hotel choices. You can bet that we are sorting through all of our new bedding to find any, that is not up to snuff. As well, I am proud to say that my maintenance team has already visited your room, to repair any deficiencies. I am also very proud to hear that my team gave their all to see to your comfort, while staying with us. When we miss an opportunity to deliver a perfectly maintained room, I am secure in the knowledge that our team stepped up, and found a way to make it right!

I respect your personal taste and honor your particular needs. By introducing you to Best Westerns new product selection, I hope to offer you more convenience, when making your travel plans with Best Western. We are the largest hotel chain, which means you can find us in more places than any other hotel. Now we have 3 products to choose from, Best Western, Best Western Plus and Best Western Premier. We are so proud to be a value choice, here at The Best Western Horizon Inn. All Best Westerns maintain the same super clean, super friendly services, but Best Western's amenity offerings are more basic, than those found at a Best Western Plus or Best Western Premier, in order for us to maintain the price point that fits best in our market area. The great news, there is a Best Western Plus just minutes from our location, offering visitors that promise of choice that Best Western is now committed to.

Thank you again. By telling us what you did like and sharing with us your observations of how we could do better, we are able to respond to the most important person in our relationship, "the guest"!
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Additional Information about BEST WESTERN Horizon Inn

Property: BEST WESTERN Horizon Inn
Address: 1154 E Barnett Rd, Medford, OR 97504-8221
Phone Number:
Region: United States > Oregon > Medford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Medford
#3 Best Value Hotel in Medford
#4 Family Hotel in Medford
#5 Romantic Hotel in Medford
Price range (per night): ₹ 5,173 - ₹ 8,236
Hotel Class:2.5 star — BEST WESTERN Horizon Inn 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Horizon Hotel Medford
Best Western Medford
Medford Best Western

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