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“great, except for the freeway noise”
Review of Phoenix Inn Suites

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Phoenix Inn Suites
Ranked #4 of 7 Hotels in Lake Oswego
Certificate of Excellence
Reviewed 17 August 2017

Nice, new, and clean. Awesome breakfast. Except for...the noise. When I went to bed,, that was when I realize how noisy Hwy 5 was. The hotel retrofitted the current window with an extra layer of window which did not do much. I think the hotel can really benefit by updating to doublep ane (or even triple pane window). The pool area was dimly lit (someone needs to fix the light) and very stuffy (no air circulation), but otherwise the hot tub was soothing, and the pool was clean.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank CyclopDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLechner, General Manager at Phoenix Inn Suites, responded to this reviewResponded 18 August 2017

Thank you so much for taking the time to leave a review! We appreciate the feedback, and hope you'll choose the Phoenix Inn Suites the next time you are in the area.

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3 - 7 of 194 reviews

Reviewed 15 August 2017 via mobile

Phoenix Inn Suites really came through for our family. After another hotel gave our room away (supposedly by accident) Phoenix came to the rescue. The staff gave us a family suite that really worked for the four of us. The hotel is modern, clean, staff very friendly, breakfast included, pool, spa, great shopping right across the street... great area as well. Very affordable.

Stayed: August 2017, travelled with family
Thank roadtripusa2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLechner, General Manager at Phoenix Inn Suites, responded to this reviewResponded 18 August 2017

Thank you so much for the five star review! I'm so glad to hear that you enjoyed your stay. We hope you make Phoenix Inn Suites in Lake Oswego your first choice, when again staying in the area!

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Reviewed 26 July 2017 via mobile

We stayed in room 102 which is a huge room, very quiet and not on the busy road side. It had 2 queen beds and a king bed in another area in this very nice, clean and spacious room! It had 2 big TV's and double sink vanity, all this for my husband and myself! The beds were so comfortable and the pillows were perfect. For the price we were most impressed! The breakfast was average but offered lots of variety!

Stayed: July 2017, travelled as a couple
Thank 872Cathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLechner, General Manager at Phoenix Inn Suites, responded to this reviewResponded 18 August 2017

Thank you so much for the five star review! I'm so glad you enjoyed the big Family Suite, and we love those comfy beds too. We hope to see you again real soon.

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Reviewed 17 July 2017

The front desk staff were very friendly and welcoming. Breakfast has a somewhat wider selection than most included breakfasts. Traffic noise from I-5 is incessant, but extra plastic windows inside main windows help block it out. Room was typical for a kind of renovated hotel. It seemed clean. Bathroom has old wall paper that was peeling up from baseboard and the shower/tub had some damage, and marks from original non-slip tread. Suggest taking out the no slip mat in the shower. Who knows how often it gets cleaned. Bed was kind of soft.

The place served its purpose: less costly than other nearby options, location convenient to activities, but no great shakes.

  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank ricashea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLechner, General Manager at Phoenix Inn Suites, responded to this reviewResponded 18 August 2017

Thank you for taking the time to leave a review! I'm sorry to hear that you were disappointed. For your future reference, the bath mats are required by legal and they are washed everyday like our linen. We do hope you'll try us again!

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Reviewed 14 July 2017 via mobile

Right next to I5, a little bit of a noise issue from the freeway. Hot breakfast was consistent every morning and the area was kept clean. There was not hot coffee consistently in the lobby. Staff was OK not really as caring as I had expected! I always tip my housekeepers daily as well as the breakfast attendant.

Stayed: July 2017, travelled with family
Thank raymondj990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLechner, General Manager at Phoenix Inn Suites, responded to this reviewResponded 18 August 2017

Thank you so much for the five star review! I'm sorry to hear about the coffee and uncaring staff, that is not the norm for us. We do hope you'll try us again on your next trip to the area!

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Additional Information about Phoenix Inn Suites

Address: 14905 Bangy Rd, Lake Oswego, OR 97035-3201
Phone Number:
Region: United States > Oregon > Clackamas County > Lake Oswego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Lake Oswego
Price Range: ₹ 7,064 - ₹ 13,156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
The Phoenix Inn Suites hotel in Lake Oswego, Oregon offers 62 spacious, comfortable and inviting suite accommodations with an indoor pool. Each sleeping room offers amenities with both the corporate guest and the leisure guest in mind. We offer blocks of rooms for wedding parties, plus other events. ... more   less 
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Also Known As:
Phoenix Hotel Lake Oswego

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