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“Beautiful Course. The worst customer service in 40+ years of golfing!”

Indian Creek Golf Course
Attraction details
Reviewed 28 July 2017

Beautiful course and well maintained but the customer service was the worst I"ve experienced in 40+ years of golfing. 2 separate experiences with two different employees. Rude employees. It's almost like they dont want customers or care about their experience. For that reason alone, I would not recommend this course. Get some better employees or train the ones there and this would be a great place to play.

Thank holcombglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyson J, General Manager at Indian Creek Golf Course, responded to this reviewResponded 9 September 2017

Hi Glen,

I am responding to this review so that the people that read it know what happened.
But first I would like to apologize for the rude behavior if it indeed did happened, there is no excuse for that!

The day that you came to play was a busy day and when you checked in there were only 8 people, when the player assistant caught up to you there were 10 people and the 5th person in each group was hanging off the back of the cart while driving down the fairway, the pace of play of your group was extremely slow at the start of the round which is why the players assistant was fallowing your groups, he was following so that he could time how long it took you to play a hole, the extra person in at least one group was seen playing golf out of one of the other players bags and that was reported to the golf shop by another golfer in a group behind yours, if true they would have needed to pay at the beginning of the round, we also only allow two people per cart for safety reason, if we would have known about the other two people with your group they would have been charge to ride and issued an additional cart. When the golf staff member that checked your group in approached your group about the extra player, a person In that group became very combative, the employee left and came to talk to the golf shop manager about the situation. While that was happening another employee approached group for similar issues not knowing about the first encounter and was met with very harsh language a threats of "bad online reviews" we decided not to push the issue of extra players or riders and just let the group finish so that there were no more altercations.

If you would like to discuss this further with me Glen please do not hesitate to call me I will be more than happy to discuss this with you.


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Reviews (23)
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2 - 6 of 23 reviews

Reviewed 26 July 2017 via mobile

A challenging course lots of hills, water and traps. Views are stunning. Nice club house. The course was very, very waterlogged as watering was happening during play.

Thank jlfd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

This is a great course with double mountain views. Well manicured with fast true greens. The clubhouse patio affords close-up views of Mt Hood. You won't be disappointed at this location! They pride themselves on their customer experience......

Thank ttocsnodrog_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2017

Very well maintained golf course with stunning views of Mt Hood and Mt Adams. There are plenty of long and short holes.

Thank JDtravel4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 June 2017 via mobile

This is a great golf course . It's a full 18 hold course with some fun but challenging holes . It's very scenic and beautiful mountain views . One could walk this course but I highly suggest a golf cart .

Thank Cheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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