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“A magical holiday experience”
Review of Mt. Hood Railroad

Mt. Hood Railroad
Ranked #25 of 51 things to do in Hood River
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Attraction details
Owner description: Tourist railroad offering 4-hour scenic tours through the Hood River Valley to the base of Mt. Hood on a historic Excursion Train, Dinner Train or Brunch Train.
Useful Information: Activities for young children
Reviewed 25 December 2017 via mobile

We just enjoyed our 3rd annual train ride to Christmastown and it was a blast. Our 4 year old daughter loves it and we were blessed with a beautiful dusting of slow that left everything feeling like the North Pole. We will be back next year for sure!

Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (429)
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16 - 20 of 429 reviews

Reviewed 20 December 2017

We took A 1.5 year old and a 4 year only plus three adults. We booked the Diamond class which is tables and a domed glass top. We also chose 4:30 because It would not be very magical or scenic if it was not dark.
The ride is slow and rocks back and forth, if you get sea sick you may want to be prepared. The kids will get anxious and want to walk about which is very hard to do. they have coloring books and crayons, music and a story, hot chocolate and cookies. All to keep the kids entertained, until we pick up Santa. There are elves and animals in character costumes and then you pick up Santa. Santa was professional took time with every child and gave each one a bell and a picture. They did Polar Express until this year. I think they kind of combined the two experiences.
the things we did right.

1.Went to will call and got the tickets about an hour before our train ride, no line and the kids were at the hotel .2. Went at dusk it is obvious that a lighted "Christmas town" in the afternoon daylight would be a let down.3. Brought snacks and toys for the kids.4. Got a hotel and made it a big trip, they loved looking out our hotel window at the trains.

I don't know know if the higher price was worth it to ride in the dome but we enjoyed it.
I was a good experience and not one we would do again, it was not cheap.

3  Thank Devon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017

Worst rip off ever! The train was an hour late. So after arriving an hour early as suggested we stood in the station for 2 hours. The first hour was fine but after that our toddler couldn't take it any more and started melting down. By the time we got on the train he was so upset that we couldn't calm him down and he was in a horrible mood the whole time.

Once on the train the tracks are so bad that the train rocks side to side the whole time. (Its not surprising that it derailed last week.) My wife got seasick. It rocks so bad that the workers could barely walk up and down the isle. We paid the extra money for "diamond class" thinking that the big windows would be nice because we could see more but the lights are on full brightness in the train so you cant see anything out the window but your own reflection. And the "hot" chocolate was cold...

Then the icing on the cake was we paid for 3 tickets but only got 2 coffee mugs. We had to ask for our 3rd mug and they argued with us.

Will never go on this ride again and will never recommend it to anybody.

Biggest waste of money ever!

3  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017

We brought our two kids to this ride with high expectations for an experience of Christmas magic. We paid generously for the diamond class, which we very much regretted. The bathrooms and the music system were both out of order, and the lack of music left the ride feeling especially dry and not very festive. The hot chocolate was cold, essentially chocolate milk. The staff was very friendly and tried hard, but appeared not to have much of a grip on how the trip was supposed to go or on how to entertain children. It particularly was awkward when the elves read to us from a book which half of the kids could not see or hear. The ride had about five scenic minutes, followed by yards of various sorts and orchards. Christmas town itself is a red cardboard cut out next to a broken down car lot, abandoned buildings and general junkiness. My three year old son actually said of santa's house, "Nobody can live there, its flat!" Santa himself had blonde locks sticking out underneath his wig, which my daughter immediately noticed. By the end many children were squirming, whining or flat out screaming. Not even close to worth the money or the long drive.

3  Thank kmeelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 December 2017 via mobile

We rode the “Polar Express” as a family at the Mount Hood Railroad on December 8th. I have to place quotes around the title because nothing about this ride had any semblance of the movie.

The train arrived 30 minutes late, defeating the purpose of buying 4:30 tickets. We hoped to enjoy the majestic scenery of the Columbia River Gorge, but it was completely dark before the train departed.

The sign with all the car numbers on it pointed us the wrong way. Then we boarded the correct car to learn that the loud speaker system was not working. The “elves” did their best to sing Rudolf the Red Nosed Reindeer, but most people had already lost the spirit.

The “hot” cocoa was just cocoa, not even warm. The gingerbread flavored cookie was stale and cold.

Refusing to give up (to their credit) the elves did their best to read “The Train to Christmas Town”, but nobody could hear them as they paced back and forth through the car. The large population of children grew restless from the lack of entertainment and easily drowned out the elves while they tried to salvage the disaster.

As if they hadn’t already done enough, the elves announced Santa’s workshop outside the window, but it was completely dark and indistinguishable from all of the other darkness.
The only thing that came close to expectation was when Santa boarded the train. The kids genuinely enjoyed sitting next to Santa and taking photos.

We drove three hours to the Hood River Railroad and booked a hotel in the area to stay overnight. We paid top dollar for what friends and advertising had convinced us was the best Polar Express experience around. Next time we’ll stay local and ride the Mount Rainier version of this same idea. Mount Hood Railroad provided what can best be described as a really sad train ride.

3  Thank ggeme001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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