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Reviews (1,397)
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All reviewsomeletthe rivermade to order eggsgreat viewbay viewbest westernswarm cookiesbiscuits and gravyold townacross the bridgeexcellent breakfastno elevatorcomplimentary breakfastwafflesthe breakfast areaoregon coastpet friendly room
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Reviewed 7 January 2018

The included breakfast was phenomenal! Lisa, who served our dinner in the restaurant and who also cooked our made to order eggs in the morning was fantastic. She made the stay extra special!! The staff were all very friendly and the room was clean, the bed comfortable and the river view pleasing.

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank Bab1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redporsche, Guest Relations Manager at Best Western Pier Point Inn, responded to this reviewResponded 15 January 2018

Dear guest, thank you so much for the very nice review of your recent stay. We are so pleased that Lisa was able to have the opportunity to serve you at dinner in our Bay View Bistro as well as prepare your breakfast the next morning. We look forward to your next visit. Thank you!

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Reviewed 5 January 2018

Walked in on Saturday afternoon Dec 23 2017 before Christmas and felt very welcomed by Shaun and Candy.
Happy that our room was on parking level as hubby really can't do stairs and have a small Yorkie "Cujo". Room was on the far end so not much noise if any that we could tell. Room was clean and well equipped. Could have used a doggy stair for the bed as had to lift Cujo up and down all of the time. Possibly something you could offer in the future? Also a covered walkway from the furthest rooms to the front door would be nice.
Had dinner the first and second nights at this hotels restaurant and both were very good and well worth the money. Wait staff was great, Shana made our experience even better. Prime Rib for hubs and Chicken Alfredo for me first night. Second night hubs had the Deep fried fish/prawns/salmon&chips and I had NY strip steak.
All meals including breakfast were great and would recommend coming here over say going to the Local Casino for dinner. We were saddened that we had to eat at the casino on Christmas day but appreciate you giving the restaurant staff the day off. We didn't get to meet any of the kitchen staff save for the manager and neither of us got her name (though she did come talk with us about the cute peppers on our plates).
You have a beautiful Lobby and dining area both for breakfast and fine dining. The woodwork was well done and in good taste, hope you keep up the great ambiance.
Maria signed us out on the 26th and we were sad to go. We do hope to come back for Christmas 2018. Too bad Lincoln city, we have found a better place to visit for Xmas!!

Room Tip: That we could tell, all rooms had a nice view of the town. Beautiful on a foggy night.
  • Stayed: December 2017, travelled with family
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Thank Faith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redporsche, Guest Relations Manager at Best Western Pier Point Inn, responded to this reviewResponded 7 January 2018

Hello! Wow what a great review! We sincerely appreciate all of the very nice and thoughtful comments. We are so pleased that you enjoyed our Bay View Bistro so much that you would have dined with us on Christmas Day had we been open. Thanks for mentioning our team members too, that means a lot to all of us. We look forward to your next stay with us and thanks again for staying with us!

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Reviewed 5 January 2018

Great Hotel overlooking Florence Oregon and the Suislaw river. Rooms and restaurant had great views. At the time we stayed, they were offering Breakfast omelets which was included in the Price. Omelets included salmon. Clean Comfortable, and Quiet Facility, just south of town. Don't under stand why this Best Western is not a BW Plus.

  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with Best Western
Thank johnbR5763ZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redporsche, Guest Relations Manager at Best Western Pier Point Inn, responded to this reviewResponded 7 January 2018

Dear John, thank you for the great review. We are so pleased that you enjoyed our facilities and service and had the opportunity to enjoy our cooked to order breakfast. We appreciate your comment about being a Best Western Plus too. Something for us to strive for. Looking forward to your next visit!

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Reviewed 4 January 2018

Pierpoint Inn is the best hotel in Florence--one of the best on the coast. Very friendly staff, all details and appointments high quality. The views from all rooms are great. Price is a good value. We will be back.

  • Stayed: January 2018, travelled with family
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Review collected in partnership with Best Western
Thank ger_and_hi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redporsche, Guest Relations Manager at Best Western Pier Point Inn, responded to this reviewResponded 6 January 2018

Thank you for taking the time to let us know of your recent stay with us! We are so pleased that you enjoyed our guest rooms and the views from our guest rooms and our restaurant and breakfast room. We are looking forward to your next stay with us!

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Reviewed 3 January 2018

This is the most wonderful spot. My home away from home when I come to Florence to visit family. All of the staff and kind, and super helpful. Most recently SHAWN at the front desk took such great care of me when checking in. I would absolutely recommend this hotel to anyone coming to Florence for a relaxed and lovely visit. You will feel, welcome, cared for and safe. Always a beautiful experience when I stay here.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Best Western
Thank janicea561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
redporsche, Guest Relations Manager at Best Western Pier Point Inn, responded to this reviewResponded 6 January 2018

Thank you Janice for your very nice review of your recent stay! We are very pleased that Shawn at our receptions desk took such good care of you and that your stay was enjoyable. We look forward to serving you again in the near future!

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