Older, reasonably maintained facility. Didn't try the breakfast buffet. Room quiet. The odor of urine extremely strong. Wouldn't stay again.More
- Free Wifi
- Free Parking
Older, reasonably maintained facility. Didn't try the breakfast buffet. Room quiet. The odor of urine extremely strong. Wouldn't stay again.MoreShow less
I am sorry to hear that you found your room unsatisfactory. I wonder if you called the front desk and let them know you had a problem.. I can assure you that we would have moved you to another room right away and made sure that housekeeping took care of the problem asap. We take pride in making sure our guests have a clean room! Again, I apologize that you stay with us was not up to your standards. I just wish you had given us a chance to make it right.
We have stayed here over 5 times and will continue to come back. The amenities are good for a budget hotel. breakfast,fridge, and shampoo is more than you get at some other places. Desk is friendly. This is not a resort, but for the price it is hard to beat for a clean room.
Thank you for leaving a us a review. We appreciate that you have been our guest 5 times and will be returning again. I am pleased that you have found your room to be clean and our staff friendly.
We look forward to your next visit!
Assistant manager, Kathy, is a gem! Economical, central, convenient location, clean, quiet, and comfortable. Left Blackberry in room, no problem! Phone turned in to desk, one phone call 12 hours later, and mailed out to us the next day... When you're on the road, what matters is peace of mind, safety and comfort.... thank you so much....
We can't thank you enough for sharing your feedback with regards to our location and room. We hope to see you again to provide you with an exceptional level of service and hospitality.
We stayed in the Broadway Inn for two nights. The Assistant Manager who works evenings was wonderful and quite helpful. She advised us on places to eat, how to get to the football game, and looked up locations on the internet for us. We were given extra pillows and blankets and moved at our request for a different style of room. They are very accommodating. The room we chose had a unique set up. It had two queen beds, but they were in separate bedrooms with a bathroom between. It was wonderful to have some privacy but still share the cost of just one room. I rated the hotel only 3 stars because it is so dated! The bathroom is small with no where to place toiletries except the toilet tank. The television is very old style, small, and difficult to watch now that everyone is used to HD. It is clean, the mattress is comfortable and as I stated, the staff is very accommodating. I would still very much recommend the Broadway Inn, but be aware that it is like camping compared to many other hotels.
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and pillows. I hope that we will impress you with exemplary service during future visits.
This is an old complex. Regardless of the managements assertions that there have been a "lot" of renovations, this is a tired complex. You get what you pay for in a 1.5-star property.
I offer it an additional half star due to the "continental morning snack" they offer in their tightly-confined reception area.
Thank you for your review. The Broadway Inn was built back in the early 1950's and still has that "Retro" feel even though we have done everything we could to renovate & modernize every room. No, we are not the Hilton or Holiday Inn by any means, but we also do not charge the Hilton & Holiday Inn rates. Also, I don't think that 4 different kinds of Bagels/English Muffins along with Cream Cheese, Butter & 3 different kinds of Jelly, 3 to 4 different kinds of Danish/Muffins, Fresh Fruit, Apple Sauce, Oatmeal, Apple & Orange Juice and Coffee/Tea would be considered a "Morning Snack". For what we offer, we are very reasonably priced compared to other similar motels.
I have been staying here for a week now,this hotel is quiet the staff is very friendly and very helpful.The rates are more than reasonable.and it centrally located close to downtown and within walking distance to must things you want to see or do.
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff. We hope you'll return to see how we continue to improve our service and hospitality.