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“Management rude, dishonest and unprofessional.” 1 of 5 bubbles
Review of Motel 6 Eugene South - Springfield

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Motel 6 Eugene South - Springfield
Ranked #29 of 34 Hotels in Eugene
springfield oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Management rude, dishonest and unprofessional.”
1 of 5 bubbles Reviewed 9 March 2011

If you have toddlers-beware. We informed them we had toddlers and requested a bottom floor. They put on top .Said that a bottom floor would be available soon. We paid ahead for a week. The people below complained as they worked nights. They said they could here every time we opened the door. The office called. Said for us to keep the kids from running around. I again requested a bottom floor. The night staff understood our predicament, responed there would be one available next day. When I called the next day we were informed we would have to leave! I am a senior and we were waiting for our home to be ready. They didn't even call to tell us !! It was horrible. The staff understood -management however-unprofessional. They shouldn't have put us above those gentlemen. Not bad for price if a couple or single.

  • Stayed March 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank moonshadow64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m60036, General Manager at Motel 6 Eugene South - Springfield, responded to this review, 19 April 2011
Thank you for taking the time to comment on your stay at Motel 6 on Trip Advisor. Only through such constructive comments can we improve our product and services. We are sorry to hear that you felt the manager was rude, dishonest and unprofessional. It would be very helpful if you could give me details on what happened during your stay March 9, 2011. Please share who you spoke with, the specifics of the interaction and exactly what was said and done.
Please accept, one more time, our apologies, and rest assured that your comments will be addressed in the most serious manner. We hope that you will consider staying with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Eureka, California
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 30 December 2010

We have stayed at this Motel 6 in Eugene twice now when traveling to Portland to visit family. Both times we specified that we needed a non-smoking room. Both times we asked after being assigned a room to insure it was a non-smoking room. Both rooms smelled very strongly of cigarette smoke. Some no-frills motels manage to keep the non-smoking rooms smoke free. This is not one of those. If this is your one deal-breaker requirement, as it is with us, skip this motel. We stay regularly in very inexpensive no-frills motels. We can live with worn rooms, no amenities, and saggy mattresses for one night, but if you can't keep the smokers from polluting the air, carpets, and furnishings, we'll look elsewhere. This is one motel we won't be returning to.

Two positives worth mentioning:
The motel is a parking lot away from a Denny's so breakfast is easily managed in the morning.
The showers are new and an interesting system I like. There is no tub, but the shower stall feels large and roomy and wet floors are much less of a concern. The stall sits in a corner of the bathroom but rather than being a triangle, the side away from the walls is curved. The shower head is mounted in the center of this curve at the ceiling. This way it is tall enough for the tallest travelers (not an issue for us) and the water stream is pointed into the corner of the stall instead of into the rest of the bathroom. There is also plenty of floor space to move around in and decent shelf space for shower supplies.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank ceiteag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m60036, General Manager at Motel 6 Eugene South - Springfield, responded to this review, 7 January 2011
We would like to thank you for finding the time to share your concerns with us on Trip Advisor. Your feedback is extremely valuable to us as it helps us improve our service to you. Please Accept our sincerest apologies about your rooms smelling of smoke. I am also sorry that this happen to you twice at our location. Thank you for making me aware of the situation, im sure there are so many times when things are left un-said and we cant improve our quality unless we hear personally from our guest how you feel about your stay. We will continue to try and keep our non smoking rooms free of smoke and continue to improve the quality of cleanliness. If you feel that there is anything else you would like to express about your stay please dont hesitate to call me personally. Once again, we apologize and we thank you for your comments. Our motel aims at consistently delivering a professional service to our customers and although on this occasion the level of service you recieved was not to your expectations, please rest assured that we are taking the steps to correct it.

Thank you
Brandi Sturgis
General Manager
541-687-2395
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Eugene hotels

Portland, OR
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 10 November 2010

There is nothing fancy about this motel. It is a good motel if you need a cheap, basic, & clean place to stay for a night. There are no extras with Motel 6 (bring your own shampoo, no hair dryer etc.).

It is conveniently located right off of I-5, and is situated next to a Denny's. The door to the bathroom in our room wouldn't shut all the way, but it worked well enough. As I say, I usually don't want to spend an arm & a leg for a room, Motel 6 is my go to motel for one night stays in Eugene.

  • Stayed November 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Plepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 July 2010

The bed was really comfortable, but deal breakers were: only one pillow per person, spider in the bathroom, gnat problem; and no blowdryer.

Spend a little more and go someplace else. Ive stayed cheaper places that felt better.

  • Stayed November 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Felicia28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 8 October 2006

We were driving from Vancouver, Canada to San Francisco, and Eugene was as far as we could get on our first day. We decided to stop at the Motel 6 basically because the price is visible from the highway and it took the guess work out of trying to find a cheap place to sleep. Our room was clean enough, although the mattress was like sleeping on a lumpy, hard cardboard box. It had just the basics - no fridge, bathtub, clock, phone books, kettle...

If we were going to stay in Eugene for a longer period of time, I would definitely have wanted to stay somewhere else, but we just needed to find a cheap place by the highway to sleep so the Motel 6 was sufficient enough for us.

  • Stayed September 2006, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
2 Thank djang0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel 6 Eugene South - Springfield

Property: Motel 6 Eugene South - Springfield
Address: 3690 Glenwood Dr, I-5 at Exit 191, Eugene, OR 97403
Region: United States > Oregon > Eugene
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 34 Hotels in Eugene
Price range (per night): ₹ 4,093 - ₹ 6,978
Hotel Class:2 star — Motel 6 Eugene South - Springfield 2*
Number of rooms: 59
Official Description (provided by the hotel):
Motel 6 Eugene South - Springfield is conveniently located off of I-5. Matthew Knight Arena and the University of Oregon are 2 miles. Restaurants are nearby. Enjoy our seasonal outdoor heated pool. Wi-Fi is available in all modern guest rooms for a fee. ... more   less 
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Also Known As:
Motel 6 Eugene South - Springfield Hotel Eugene
Motel Six Eugene
Eugene Motel Six
Eugene Motel 6

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