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“Varing food Quality and bad service”

Gustav's German Pub & Grill
Ranked #1 of 91 Restaurants in Clackamas
Certificate of Excellence
Price range: US$ 6 - US$ 20
Cuisines: German
More restaurant details
Restaurant details
Dining options: Reservations
Description: Gustav's is a favorite for casual dining. Serving lunch and dinner, the menu features a savory array of European and Northwest Specialties to suit any taste and appetite.
Reviewed 8 August 2017

Stopped for a late lunch/early dinner (about 3PM). Seated quickly, long wait for our waitress to arrive and get drinks and apps. Waitress very slow on refills. Long wait for meals to arrive. Meals were served by OTHER STAFF (not our waitress) and food quality was up and down - some food was cold some not. Most tasted good to very good except for cold items. Two wursts were cold and my sour braten was dry and cold. More problems getting drink refills. Upon completion, we had to go to the bar to get help with getting our check for we had not seen our waitress in the area for some time. Our guess was that she just went home at end-of-shift? We were left hanging! We might go back, but during the mid-day! Our total bill w/ two mixed drinks was over $87 for four persons.

    • Value
    • Service
    • Food
Thank Fran F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GutenFoods, Guest Relations Manager at Gustav's German Pub & Grill, responded to this reviewResponded 9 August 2017

Thank you for the feedback,
We're sorry you didn't have a positive experience dining with us at Gustav's Pub & Grill, and we would really like to follow up with you. To ensure your privacy, please send your contact information directly to us, and we'll be in touch soon. Here is our email: info@gutenfoods.com

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Reviews (254)
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55 - 59 of 254 reviews

Reviewed 8 August 2017

We have eaten at Gustavs many times over the years, and always look forward to it. Two nights ago I took my daughters and granddaughters there for a girls night out. We all loved the original fondue, but the meals we had were very so-so. Drinks were okay. Service was lacking, as our girl did not come back to see how we were doing, etc. I asked for water, and she brought one glass. Maybe I should have been more clear. I will go back, because I still love that fondue, but the rest of my meal (chicken schnitzel) was very lackluster. The red cabbage was disappointing. Hope the chef just had a bad night Friday night!

    • Value
    • Service
    • Food
Thank mamamary5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GutenFoods, Guest Relations Manager at Gustav's German Pub & Grill, responded to this reviewResponded 9 August 2017

Thank you for the feedback,
We're sorry you didn't have a positive experience dining with us at Gustav's Pub & Grill, and we would really like to follow up with you. To ensure your privacy, please send your contact information directly to us, and we'll be in touch soon. Here is our email: info@gutenfoods.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

Have always enjoyed dining at Gustav's. Great food at moderate prices. The wait can be long without reservations, but worth it.

1  Thank Jerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

This location is just outside of Portland -I've gone several times over the last 15 years or so -large establishment. I don't usually wake up craving German food -but I usually don't miss a visit when I'm in town -they offer all traditional dishes -I've enjoyed every single I've had or shared ...Don't miss the beer cheese fondue with bread /sausage
Their lentil soup is out of this world -if you are on a budget -they offer a generous inexpensive happy hour --one in the afternoon -& they may still offer one during late night seating
Plenty of brewed beers -they offer takeout for those cold rainy days that you just want to curl up with a book -good gathering /family/group place -and late at night you can find a cozy corner if you are a couple -double check & see if this locale offers breakfast -it's with it if they do

1  Thank vanillawafer2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2017

A group of 50 on a bus tour had their last meal here together complete with German music. Menu was served family style and in great abundance. Service was quick and efficient.

    • Value
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    • Food
1  Thank riddleglenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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