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Reviewed 15 October 2017

I was given room 205 and discovered the left side of the room was significantly higher than the right. The desk drawer would not stay closed, the TV stand was a good 2" out from the wall at the top, almost against it at the bottom. Worse, the foot of the bed was higher than the head - nothing like sleeping upside down!

I asked the front desk and was told the hotel had a problem with "settling". Given Oklahoma's recent increase in seismic activity, and the shape of the hotel, I had serious questions about its structural integrity. At a minimum, avoid this room. Try from something on the ground floor, near an exit.

  • Stayed: October 2017, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank tigerdogtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather W, Manager at Hilton Garden Inn Tulsa Airport, responded to this reviewResponded 9 November 2017


Thank you for your feedback for the Hilton Garden Inn Tulsa Airport. I apologize for the unpleasurable experience you had at our hotel. We appreciate your feedback so we know where to improve our customer service. We hope that you give us another try in the future.


Heather Williams- Assistant General Manager
Hilton Garden Inn Tulsa Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

The staff there is always so welcoming and attentive. Especially in the restaurant area. Food is good and the beds are very comfortable there. It is a convenient location to the client's facility I must visit when out there for business.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank E834CFmarias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather W, Manager at Hilton Garden Inn Tulsa Airport, responded to this reviewResponded 9 November 2017


Thank you for your feedback on Hilton Garden Inn Tulsa Airport. We are happy to hear about your experience at our property. We hope to see you again in the future should your travels bring you back to Tulsa. Thank you again!


Heather Williams- Assistant General Manager
Hilton Garden Inn Tulsa Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

The membership was the first reason for the pick then location. The staff was great. Breakfast was the bomb, and check out was so smooth. Would definitely stay there again, if/when we pass that way again.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank robertsW185PV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 September 2017

Dear Mr .Robert,
Thank you for your feedback on the Hilton Garden Inn Tulsa Airport. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back. Thank you and have a pleasant day!


At your service,
Heather Williams- Assistant General Manager
Hilton Garden Inn Tulsa Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

A great place to stay for pre,or post flights. Minutes to terminal . Lovely accommodations - value continental breakfast. Offers variety of rates. Love digital checkin . Room comfortable . We always stay near front desk and it's still quiet .

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank gijoanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017 via mobile

Nice comfortable room as you would expect from Hilton Garden Inn. This property is literally so close to the airport that you can easily walk to it. In fact, after returning my rental car I did walk back to the hotel in 5 minutes.it does, however, still supply a complimentary shuttle (handy if you have luggage).

Stayed: September 2017, travelled as a couple
Thank therealnickpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 September 2017


Dear Guest,
Thank you for your feedback on Hilton Garden Inn Tulsa Airport. We are happy to hear about your experience at our property. We hope to see you again in the future should your travels bring you back to Tulsa. Thank you again!




Heather Williams- Assistant General Manager
Hilton Garden Inn Tulsa Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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