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“Excellent Customer Service but caution on the Chlorine”

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Hampton Inn & Suites Oklahoma City / Bricktown
Ranked #10 of 154 Hotels in Oklahoma City
Certificate of Excellence
Reviewed 26 March 2012

From the phone to in person this hotel earns top honors for customer service especially Crystal at the front desk and Dolly in the breakfast area during one of the craziest spring break rushes. I have ever experienced (She is a gem). The only downside was the extreme chlorine in the pool that cut our time short. The room quality and cleanliness were above standard and very quiet. This was my first visit at this Hampton in Bricktown and will definitely be back.

Room Tip: Get the baseball field view from your room and check in first before parking. On I-40 get off on Shi...
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  • Stayed: March 2012, travelled with family
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1  Thank Airbeanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonStesBricktown, General Manager at Hampton Inn & Suites Oklahoma City / Bricktown, responded to this reviewResponded 3 April 2012

Thank you for taking time to provide feedback on your stay with us.

We strive to provide a high level of customer service and I am pleased to know that our staff delivered on your recent stay with us!

In regard to your comments on the pool-Our "Cool Pool" is a wonderful amenity that we offer our guests, and it is very popular as I am sure you experienced. During peak demand times we are aware that the smell of chlorine increases. We are currently working with our engineering staff and outside contractors to come up with a solution to this problem and we hope to have the issue solved soon.

We look forward to having you back on your next visit to downtown Oklahoma City!
Thank you again for your feedback

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998 - 1,002 of 1,126 reviews

Reviewed 25 March 2012

Nice hotel. Attached parking garage. Conveniently located in bricktown.

  • Stayed: March 2012
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Thank TT72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

We stayed at the Hampton Inn at Bricktown because we wanted something close to the Thunder games at the Chesapeak Arena. This was a great location. Wide variety of places to eat and within walking distance to the game. The room was great and even though I did not ask until check-in, they moved us to a room on a higher floor (thanks Josh!!!). All of the staff were extremely friendly and the breakfast was way above expectations. We will definately use this hotel in the future.

Room Tip: The parking was only $8.00 per day. Worth it because once you park, you can walk everywhere and not...
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  • Stayed: February 2012, travelled as a couple
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1  Thank srmariein3d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2012

Made a quick trip to OKC for a basketball game. The staff was friendly and helpful in booking last minute reservations. It was a sold out night, but due to the very late check-in, we saw/heard almost no evidence of other guests until the morning when exiting the elevator into the lobby to be surrounded by families bustling about the nice breakfast buffet. The bed was comfortable, and the room was clean. Great location on top of the ballpark and near all the activities of Bricktown, the convention center and within walking distance of the arena. The popularity of the area seems to have driven prices up; this hotel should've been $40/night less. That said $8/parking could have been more expensive.

Room Tip: Request a room on the 4th floor or above facing the ballpark. If there is a game, a long home run c...
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  • Stayed: March 2012, travelled as a couple
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Thank lhunter4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

Stayed here with a couple of friends for a fun concert/bar hopping weekend. Location is great. The hotel is within walking distance to many restaurants, bars, and the Arena's for games or concerts. The staff were so friendly and went out of their way to help in anyway they could. Our room overlooked the ball field! Rooms were clean and cozy. Will definately stay here again if traveling to Bricktown.

  • Stayed: February 2012, travelled with friends
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Thank jessicalynntaylor27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Oklahoma City / Bricktown

Address: 300 E Sheridan Ave, Oklahoma City, OK 73104-4235
Phone Number:
Region: United States > Oklahoma > Oklahoma City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Oklahoma City
#4 Romantic Hotel in Oklahoma City
#6 Business Hotel in Oklahoma City
Price Range: ₹ 7,353 - ₹ 13,600 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Oklahoma City / Bricktown 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Situate yourself in the hottest area of Oklahoma City when you stay in Bricktown, a former warehouse district that is now a local hot spot. Enjoy everything from sporting events to musical performances to historical attractions. Plus, see it all from the comfort of a hotel that shares the same energy as the surrounding area when you stay at the Hampton Inn & Suites® hotel in Oklahoma City-Bricktown. We offer easy access to the Will Rogers International Airport and I-40, I-235, I-35 and I-44. Our Bricktown hotel is within walking distance of the Ford Center Arena and the Cox Business Services Convention Center. Plus, you'll be right next door to the AT&T® Bricktown Ballpark, home of the Oklahoma Redhawks triple A baseball affiliate. ... more   less 
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Also Known As:
Hampton Inn And Suites Oklahoma City / Bricktown
Hampton Inn & Suites Oklahoma City / Bricktown Hotel Oklahoma City
Hampton Inn Oklahoma City
Oklahoma City Hampton Inn

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