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All reviews hotel staff was friendly front desk the breakfast area future trips west side turnpike exit nice hotel stayed one night we've stayed king suite great place to stay hie joplin funeral texas cleanliness
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Reviewed 27 December 2014

Having stayed in many Holiday Inn hotels and indeed IHG properties this hotel met most of my expectations. i was slightly disappointed by the quality and variety of breakfast available. it was quite obvious that there were not many guests staying in the hotel and as a result the breakfast foods appeared as though they had been out for a while. There was also a lacking of breads for toasting.
The beds were comfortable and the bedding clean.

  • Stayed: December 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Joeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiFrontDesk, Front Office Manager at Holiday Inn Express Hotel & Suites Miami, responded to this reviewResponded 31 December 2014

Thank you for taking time to write a review for your stay! I would like to apologize for the issues you experienced in breakfast! I will pass the information on to my General Manager so he can handle accordingly. We hope you give us another chance!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2014 via mobile

Stayed one night with my daughter prior to our hog hunt near Wyandotte, OK. Lobby area was very nice and check in was pleasant. Unfortunately someone was in room our room when we tried to enter and we had to change rooms. Room was nice and clean and beds were comfortable. Typical continental breakfast was included and was decent. Would stay here again.

Stayed: November 2014, travelled with friends
Thank Bthummel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiFrontDesk, Front Office Manager at Holiday Inn Express Hotel & Suites Miami, responded to this reviewResponded 17 November 2014

Dear Bthummel,

Thank you for choosing our Holiday Inn Express! I would like to apologize for the room confusion. We take pride in making sure our hotel is in top notch order and I hope you give us another chance!

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Reviewed 5 October 2014

Room was clean but a little dated. A couple of small but noticeable things, the garbage can right outside the entrance was overflowing with trash when we checked in and was still,overflowing when we left the next day. Also the music they play at the main entrance is a bit loud and I say that because we were in room 304 which faces the front of the building and we could hear the music in our room when we went to bed. On the brighter side the breakfast was very good as was the staff.

Room Tip: Avoid rooms near the front entrance
  • Stayed: October 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Annie711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiFrontDesk, Public Relations Manager at Holiday Inn Express Hotel & Suites Miami, responded to this reviewResponded 6 October 2014

Dear Annie711,

Thank you for taking time to write a review! I am sorry to hear about your experiences you encountered at our location. We strive to achieve the highest quality and I assure you that your comments will be passed on to the General Manager and he will handle them accordingly. I hope you give us another chance!

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Reviewed 16 September 2014 via mobile

This is exactly what you'd expect from a Holiday Inn. A clean comfortable room with a great breakfast. Our bathroom needed a little bit of maintenance but I can't really fault them for that. We really enjoyed our stay here.

Stayed: September 2014, travelled with friends
Thank Ryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiFrontDesk, Public Relations Manager at Holiday Inn Express Hotel & Suites Miami, responded to this reviewResponded 17 September 2014

Dear Ryan G,

Thank you for your kind review and choosing Holiday Inn Express! We appreciate you staying with us and hope to see you again soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

This is a great halfway place for us as we travel between Texas and Illinois to and from college. A sign along Rt 10 would be helpful, but it's the first left after leaving the turnpike entrance/exit road.

We've stayed several times already and plan to again. It seems a little cleaner than other HIEs at which we've stayed.

There's a nice choice of restaurants in Miami's wonderful little downtown along a remnant of Route 66.

Room Tip: The building is perpendicular to the turnpike and far from Rt 10, thus there is not a noisy side and a quiet side. The whole place is quiet.
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank NCISFan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiamiFrontDesk, Guest Relations Manager at Holiday Inn Express Hotel & Suites Miami, responded to this reviewResponded 18 August 2014

Dear NCISFan2014,

Thank you for taking time to write a great review for our hotel! We are pleased you enjoyed your stay and our little town! We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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