As a Marriott Platinum member for life, I was shocked by the overall service and quality of this hotel. The staff has allot to be desired and don't bother with the manager because he does not care! I complained about possible bed bugs and service at the hotel. Said I would get 2,000 points for my inconvenience. Never did get them. Had a reservation on points, only to have it cancelled by the hotel after my complaint and told I would have to pay. This hotel needs to have the Marriott name taken off, for it does not meet the quality associated with what we expect as members! I checked into the Hilton Garden Inn down the street and will stay there on future trips as I found it to be a quality hotel matching the name Hilton.
- Official Description (provided by the hotel):
- Spacious studio suites stylishly furnished and smartly designed, 25% larger than a standard room. Free Suite Season breakfast buffet, refrigerator, microwave and free high-speed internet and sleeper sofas in each room. Indoor pool with outside deck for sun bathing and onsite workout room. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites By Marriott Hotel Lawton
- Marriott Lawton
- Lawton Marriott
- Lawton Springhill Suites