The hotel itself was fine. Clean and a normal courtyard. Nothing extremely outdated. The lobby was nice, pool small but well maintained. The lobby was very helpful for some larger family meetings and there was no issue bringing in food and getting some help (corkscrews, napkins, etc.). The outstanding item was the staff. We had so many strange requests and they never missed a beat or never made it feel like an extra ask. They helped with lobby temp, volume of background music, getting ice for our daughter, letting us put some ice packs in the freezer overnight (for medication), turning on the fireplace (in summer). They were really outstanding and seemed to enjoy working there and working with the guests. One of the best groups I've worked with.
- Official Description (provided by the hotel):
- Experience a comfortable and relaxing stay near Lake Erie and Downtown Cleveland at the Courtyard Cleveland Westlake. Enjoy spacious accommodations loaded with deluxe amenities like complimentary WiFi, mini-fridge and pillow-top bedding. Ideally located in Westlake near several of the area’s most popular attractions, including Crocker Park Shopping, Progressive Field, Quicken Loans Arena and Cleveland Metroparks Zoo, plus the shores of Lake Erie are within walking distance. Built for efficiency, we’re the ideal hotel for business travelers and are located near Hyland Software, American Greetings, PolyOne, Cleveland Clinic and Ford Motor Company. Open for breakfast and dinner, our on-site eatery, The Bistro features a delicious menu of traditional favorites, Starbucks® beverages, wine, beer, and cocktails. From a fitness center, indoor pool and spa, high-tech business center to complimentary parking, we provide everything the modern traveler needs for a seamless and carefree stay. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Cleveland Westlake Hotel Westlake
- Courtyard Westlake
- Westlake Courtyard
- Westlake Marriott