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“Remodeled with room for improvement”

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Holiday Inn Strongsville
Ranked #1 of 5 Hotels in Strongsville
Atlanta, Georgia
Level Contributor
85 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Remodeled with room for improvement”
Reviewed 12 April 2012 via mobile

This was my first stay. Expectations were high until I Arrived and saw some deferred maintenance around the lot and in the interior. My bath room was remarkably small. The elevators were unseated with temperature in the 30's. My bath tub was dingy.

Considering the above as a backdrop, I will choose another property in my next Cleveland stay.

Stayed April 2012
Helpful?
Thank benfen6293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Strongsville, responded to this review, 21 May 2012
Dear benfen6293,

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that we offer.

Regards,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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290 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 April 2012

I stayed there last week for a convention. We booked a double bed room and wanted a king room and they switched it with no problems. Staff was very helpful and pleasant. The room was clean.
The walls and doors are thin so you can hear everyone in the hallway. Kinda sounds like they are right next to you so book a room away from the elevator and you should be good.
It is close to major roadways and easy to find.

Room Tip: Stay away from the rooms closest to the elevator, noisy
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RMCYR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bowling Green, OH
1 review
Reviewed 2 April 2012

We stayed at the Holiday Inn in Strongsville to attend the Cinema Wasteland convention that happens two times per year. The rooms are very nice and the front desk is very very nice. They handle the large crowd of horror movie fans well. The attendees themselves are for the most part respectful, but we did have a group of people outside out door talking and laughing. It only lasted about 20 minutes and then they went inside. When people are in their rooms the noise is not an issue.

The restaurant on premises has a great breakfast buffet! The free wifi is excellent as well.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heavydoughnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatlinburg TN
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2012

Three day trip to Cleveland and stayed at a hotel I thought was close to airport. Fourteen miles away but turned out to be a great choice. Front desk people very accomodating. Room very comfortable and easy to set temperature. Had a bathtub drain stopped up first night but they fixed it first thing next morning and comped my breakfast in the restaurant. Restaurant and bar excellent. Lots of teenagers Friday night but settled down quickly. Very convenient to Interstate, good restaurants and shopping. Good gym and large pool. I normally don't stay at Holiday Inns but was extremely pleased with this one. Highly recommended.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whitewtr92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, General Manager at Holiday Inn Strongsville, responded to this review, 10 February 2012
Good Afternoon!

On behalf of the staff and management, I would like to thank you for sharing your feedback with us regarding your stay at the Holiday Inn Strongsville. Our goal is to exceed the expectations of every guest that stays with us. Your feedback will be shared with the staff of the hotel and I will personally acknowledge those that made your stay a memorable one. We hope that you have an opportunity to visit us again soon should your travels bring you back to the area again. Thank you again for taking the time to share your positive experience with us and Trip Advisor!

Mark Lepine, CHA
General Manager
Holiday Inn Strongsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toledo, Ohio
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 February 2012

This is a mid 60s holiday inn that has been given a bad facelift. Rooms are usually dirty, hallways are smelly (and always 90 degrees year round) breakfast used to be free and was terrible, now they charge for it and it's even more terrible. Staff is friendly enough, though.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JuniorJuniorBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, General Manager at Holiday Inn Strongsville, responded to this review, 8 February 2012
Thank you for taking the time to share your feedback with us regarding your stay with us in May of 2011. We truly value your input and very much rely on our guests feedback in an effort to continuously improve our operation. Your feedback enables us to concentrate our efforts as to how we can improve our hotel. We have made several management changes since your stay in May of 2011, and can assure you that you would have a much different experience should you choose to give us another opportunity. Once again, thank you for your feedback and I hope that you afford us another opportunity to be of service to you in the future should your travels bring you back to the area again.

Kind Regards,

Mark Lepine, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Strongsville

Property: Holiday Inn Strongsville
Address: 15471 Royalton Rd, Strongsville, OH 44136-5441
Phone Number:
Region: United States > Ohio > Strongsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Strongsville
Price range (per night): ₹ 7,564 - ₹ 11,442
Hotel Class:3.5 star — Holiday Inn Strongsville 3.5*
Number of rooms: 303
Official Description (provided by the hotel):
Experience the exceptional world of comfort and style at the Award Winning Holiday Inn Strongsville, a 100% Non Smoking Hotel. Featuring 303 deluxe guest rooms, 13,000 square feet of flexible function space, 24-hour business center, extensive fitness center, spacious indoor pool, Simmering Pot Restaurant, and Vinney s Lounge. The beautifully decorated guest rooms and entire hotel feature complimentary Ruckus high speed wireless Internet access. Come experience the exceptional world of comfort and style at the Holiday Inn! The Holiday Inn Strongsville is located in the heart of Strongsville, one-half mile from Westfield SouthPark Mall (largest Mall in NE Ohio) w/ 14 Cinemas & Cleveland Metro Parks, Iceland USA (Next Door), and 8 miles from Cleveland Hopkins International Airport (CLE). The hotel offers a complimentary shuttle to and from the airport, and has park and fly packages available. The Holiday Inn Strongsville is located only 15 minutes away from Downtown Cleveland, Quicken Loans Arena, the IX Center (10 miles), Cleveland Zoo, Rock-n-Rock Hall of Fame, Progressive Field, Cleveland Browns Stadium & the Theater District. Local companies include Ernst & Young, MTD Products, PPG Industries, Ford, National City Corporation/PNC Bank, Akzo Nobel, General Motors, American Greetings, Avery Dennison, Darice Pat Catan s, Sherwin Williams, & RPM Inc. ... more   less 
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Also Known As:
Holiday Inn Strongsville Hotel Strongsville
Holiday Inn Select Cleveland
Strongsville Holiday Inn

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