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“Great Three Star”

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Holiday Inn Strongsville
Ranked #1 of 5 Hotels in Strongsville
Loudon, Tennessee
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Three Star”
Reviewed 6 February 2012

Three day trip to Cleveland and stayed at a hotel I thought was close to airport. Fourteen miles away but turned out to be a great choice. Front desk people very accomodating. Room very comfortable and easy to set temperature. Had a bathtub drain stopped up first night but they fixed it first thing next morning and comped my breakfast in the restaurant. Restaurant and bar excellent. Lots of teenagers Friday night but settled down quickly. Very convenient to Interstate, good restaurants and shopping. Good gym and large pool. I normally don't stay at Holiday Inns but was extremely pleased with this one. Highly recommended.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whitewtr92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, General Manager at Holiday Inn Strongsville, responded to this review, 10 February 2012
Good Afternoon!

On behalf of the staff and management, I would like to thank you for sharing your feedback with us regarding your stay at the Holiday Inn Strongsville. Our goal is to exceed the expectations of every guest that stays with us. Your feedback will be shared with the staff of the hotel and I will personally acknowledge those that made your stay a memorable one. We hope that you have an opportunity to visit us again soon should your travels bring you back to the area again. Thank you again for taking the time to share your positive experience with us and Trip Advisor!

Mark Lepine, CHA
General Manager
Holiday Inn Strongsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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294 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Toledo, Ohio
Level 4 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 February 2012

This is a mid 60s holiday inn that has been given a bad facelift. Rooms are usually dirty, hallways are smelly (and always 90 degrees year round) breakfast used to be free and was terrible, now they charge for it and it's even more terrible. Staff is friendly enough, though.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JuniorJuniorBuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, General Manager at Holiday Inn Strongsville, responded to this review, 8 February 2012
Thank you for taking the time to share your feedback with us regarding your stay with us in May of 2011. We truly value your input and very much rely on our guests feedback in an effort to continuously improve our operation. Your feedback enables us to concentrate our efforts as to how we can improve our hotel. We have made several management changes since your stay in May of 2011, and can assure you that you would have a much different experience should you choose to give us another opportunity. Once again, thank you for your feedback and I hope that you afford us another opportunity to be of service to you in the future should your travels bring you back to the area again.

Kind Regards,

Mark Lepine, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 January 2012

I stayed at this holiday inn for 1 week. It is newly remodeled and looks good. The housekeeping staff keep everything sparkling clean. Way to go housekeeping!!! The exercise room is handy with a full set of free weights and a variety of cardio machines. The front desk staff are as nice and helpful as they can be. Although every one on staff were great, I especially want to compliment Ryan who went way above and beyond to assist me. He is probably the nicest and most pleasant person I've ever dealt with at a hotel. The restaurant has your typical hotel restaurant menu but there again the servers were "on it" and very pleasant. The shuttle service to and frim the airport is handy as well and the driver was very helpful with directions and info about cleveland I'd feel confident in recommending this hotel. Good job guys and ladies!!!!!!!!!!!!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnnypeanut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, General Manager at Holiday Inn Strongsville, responded to this review, 8 February 2012
On behalf of staff and management, I would like to thank you for sharing your feedback with us regarding your stay at the Holiday Inn Strongsville. Our goal is to exceed the expectations of every guest that stays with us. Your feedback will be shared with Ryan and all of those you mentioned who contibuted to your overall satisfaction while here and I will personally acknowledge those that made your stay a memorable one. I hope that should you have another opportunity to have to stay in the area again, that you would select the Holiday Inn Strongsville again! Once again, thank you again for taking the time to share your positive experience with us and Trip Advisor!

Mark Lepine, CHA
General Manager
Holiday Inn Strongsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
raleigh
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 January 2012

The heater/ac unit was very loud and the toliet would run from time to time waking me up. Its partly my fault for not bringing my ear plugs. Then in the morning I couldn't take a shower because the water wouldn't warm up.

Room Tip: Bring ear plugs unless you are a heavy sleeper
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jb_bak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, General Manager at Holiday Inn Strongsville, responded to this review, 8 February 2012
Thank you for taking the time to share your feedback with us regarding your most recent stay at the Holiday Inn Strongsville. We truly value your input and very much rely on our guests feedback in an effort to continuously improve our operation. Your feedback enables us to concentrate our efforts as to how we can improve our hotel. I would like to sincerely apologize for the issues you encountered while staying with us with the heater in your room and the hot water the following morning. We strive to exceed the expectations of every guest that stays with us, and regretfully in your case we failed to meet that criteria. There is no acceptable excuse for the issues you encountered while staying at our hotel and I accept full responsibility for what you experienced. Rest assured I have reviewed your feedback with the department heads in an effort to prevent this from happening again in the future. Once again, thank you for your feedback and I hope that you would afford us another opportunity to be of service to you in the future should your travels bring you back to the area again.

Kind Regards,

Mark Lepine, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Strongsville hotels

Princeton, New Jersey
Level 5 Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 December 2011

Enjoy this hotel because of the excellent service, from check in to room service. Friendly, well trained staff. Property is clean. Room service is excellent. Recommended

Room Tip: Sixth floor
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark L, General Manager at Holiday Inn Strongsville, responded to this review, 9 December 2011
On behalf of staff and management, I would like to thank you for staying with us and taking the time to share your feedback regarding your stay at the Holiday Inn Strongsville. Our goal is to exceed the expectations of every guest that stays with us. Your feedback will be shared with the staff of the hotel, and I will make a point of it to acknowledge the departments that made your stay a memorable one. We hope that you have an opportunity to visit us again soon should your travels bring you back to the area again. Thank you again for taking the time to share your positive experience with us and Trip Advisor!

Mark Lepine, CHA
General Manager
Holiday Inn Strongsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Strongsville

Property: Holiday Inn Strongsville
Address: 15471 Royalton Rd, Strongsville, OH 44136-5441
Phone Number:
Region: United States > Ohio > Strongsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Strongsville
Price range (per night): ₹ 6,811 - ₹ 10,730
Hotel Class:3.5 star — Holiday Inn Strongsville 3.5*
Number of rooms: 303
Official Description (provided by the hotel):
Experience the exceptional world of comfort and style at the Award Winning Holiday Inn Strongsville, a 100% Non Smoking Hotel. Featuring 303 deluxe guest rooms, 13,000 square feet of flexible function space, 24-hour business center, extensive fitness center, spacious indoor pool, Simmering Pot Restaurant, and Vinney s Lounge. The beautifully decorated guest rooms and entire hotel feature complimentary Ruckus high speed wireless Internet access. Come experience the exceptional world of comfort and style at the Holiday Inn! The Holiday Inn Strongsville is located in the heart of Strongsville, one-half mile from Westfield SouthPark Mall (largest Mall in NE Ohio) w/ 14 Cinemas & Cleveland Metro Parks, Iceland USA (Next Door), and 8 miles from Cleveland Hopkins International Airport (CLE). The hotel offers a complimentary shuttle to and from the airport, and has park and fly packages available. The Holiday Inn Strongsville is located only 15 minutes away from Downtown Cleveland, Quicken Loans Arena, the IX Center (10 miles), Cleveland Zoo, Rock-n-Rock Hall of Fame, Progressive Field, Cleveland Browns Stadium & the Theater District. Local companies include Ernst & Young, MTD Products, PPG Industries, Ford, National City Corporation/PNC Bank, Akzo Nobel, General Motors, American Greetings, Avery Dennison, Darice Pat Catan s, Sherwin Williams, & RPM Inc. ... more   less 
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Also Known As:
Holiday Inn Strongsville Hotel Strongsville
Holiday Inn Select Cleveland
Strongsville Holiday Inn

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