We stayed at the Place at the Bay for a week with 6 kids and 6 adults. Booking was super easy with emailed contracts and questions answered quickly. The price was super low for the experience we had. The place was perfect! It's very spacious with 4 bedrooms and two full baths in addition to living room, dining room and den. Its fully stocked with everything you need to cook large meals for a week and a full size washer, dryer and dishwasher that work just fine. There's an abundance of beds and they are all SUPER comfortable. Having access to all 3 pools that are owned by Island Club was a huge benefit! I can't say enough about the customer service either! Our gas grill wasn't working very well and we called to ask for maintenance to take a look at it. They brought a brand new one within 10 minutes! I will mention that there is only one TV in the house. The young ones complained about this but my theory was...it's vacation! There's no need for TV. One other small complaint was the Wifi. It is only available at the pool area and I couldn't get it to connect...again...it's vacation, so I didn't really need it anyway! The island itself is a blast. I highly recommend this property for a family vacation. I would stick to the Sunday-Thursday if you are traveling with children. There's plenty for them to do but the weekend is defiantly reserved for adult night-life.
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when we arrived at a Place at the bay . we wanted to cook out.. but the grill was so nasty and dirty and the center burner did not work.. we could not use it.. also there were many light bulbs missing.. a sign on the door saying no fires but the fireplace was left with fresh ashes in it, not cleaned as well.. also the outside light was burned out.. there was also so much mold and mildew on the outside of the home siding and in the tracks of the sliding glass doors.. both sets.. very disappointing.. we got it at a discount and we got upgraded, still paid too much for what we encountered. and there was a very loud motor humming 24/7 from behind the home and construction on 3 sides of it so you could not sit outside and enjoy peace and quiet. the one good thing about it , it has a lot of room for lots of people.. plenty of sleep areas...