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“This hotel is horrible!!”

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Days Inn Milan/Cedar Point South
Ranked #7 of 7 Hotels in Milan
Reviewed 9 August 2017

We couldn't get into the first room they gave us. The staff acted like we are stupid until they came and couldn't get in either. They gave us a new room. We walked into fresh blood on the pillow and blankets of the bed. Food on the floor, used soap in the bathroom and dirty chairs to sit on. They wouldn't give us a new room. Instead they locked us out of the room with my purse phone and clothes locked in. They wouldn't let us back in. We had to call the police to get my stuff back. I will never step foot back in this hotel. It is very NASTY.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Days Inn
Thank dawnwJ4759SH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Days Inn Milan/Cedar Point South, responded to this reviewResponded 11 August 2017

Dear dawnwJ4759SH,

Thank you for sharing your rating of our hotel. I do want to assure you and all other guests that we clean and sanitize our guest rooms following each guest stay. It is a very important part of our policies in order to ensure that each guest enjoys a comfortable, clean, and safe environment. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

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Reviews (473)
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25 - 29 of 473 reviews

Reviewed 8 August 2017

The good: Night manager at check in was great. Bad: pretty much everything else....... Hotel rooms are older. Asked for suite, was only one left. It is a room that is used as a meeting room most of the time. Beds folded up into walls when not in use. Beds older, so-so comfort. There was a milly worm in sheets of one of the beds, asked for new sheets and checked other beds. Breakfast was not a good experience. Until 10A.M., well at 10A.M. the ladies came in and immediately started to take down room. People were still eating, and in line to get food. Every other place I've been to cleans up a little slower, and at least lets people get food before breaking down. My wife called them the cleaning nazis. One person was getting juice, and they turned off machine while she was getting it and said it's 10A.M. breakfast is over. Just not a great experience.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Days Inn
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Days Inn Milan/Cedar Point South, responded to this reviewResponded 11 August 2017

Dear Steven S,

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve upon the guest experience at our hotel.We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

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Reviewed 8 August 2017

The motel is close to the turnpike. It is clean and the two staff members we dealt with were very nice. Unfortunately the air conditioner was very loud and leaked water onto the carpet. Also our room was about fifty feet from the railroad track. We could easily hear and feel the trains passing through during the night,

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank joanw218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Days Inn Milan/Cedar Point South, responded to this reviewResponded 9 August 2017

Dear joanw218,

We are indeed grateful that you find our place excellent, clean and comfortable. On the other hand, we apologize that you encounter these kinds of problems like air conditioner noise on our hotel. Also, Regarding the train noise we have no control and I do apologize for the inconvenience with this matter. Thank you for choosing Days Inn Milan/Cedar Point South hotel. We hope to see you again soon.

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Reviewed 7 August 2017

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank joshcC5075VG
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
General M, Guest Relations Manager at Days Inn Milan/Cedar Point South, responded to this reviewResponded 9 August 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 August 2017

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank rpG7312SP
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
General M, Guest Relations Manager at Days Inn Milan/Cedar Point South, responded to this reviewResponded 9 August 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn Milan/Cedar Point South

Address: 11410 US Highway 250 N, I-80/90 & State Rt 250, Milan, OH 44846-9559
Phone Number:
Region: United States > Ohio > Milan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Milan
Price Range: ₹ 3,443 - ₹ 12,212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Milan/Cedar Point South 2*
Number of rooms: 66
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Also Known As:
Days Inn Milan/Cedar Point South Hotel Milan
Milan Days Inn
Days Inn Milan/Cedar Point South Ohio

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