Add the reasonable and the hotel becomes a good choice if you have business in the area. The rooms are clean and large. The staff is friendly. There are many reasonable restaurants in a short walking distance.More
- Free Wifi
- Free Parking
Add the reasonable and the hotel becomes a good choice if you have business in the area. The rooms are clean and large. The staff is friendly. There are many reasonable restaurants in a short walking distance.MoreShow less
Thank you Alan304! We appreciate your review and are so happy that you were able to stay with us recently. If you have a moment, please let me know what we could have done to get a perfect 'five circle' review from you. That is our goal and we'll take all of the suggestions you have! Thank you in advance...those ideas can be sent to email@example.com. Safe travels!
Really nice staff, nothing missing but nothing special. Absolutely fine for a work trip.
Good location with restaurants and a supermarket next door.
Gym & pool useful to have.
Would be nice to have somewhere more relaxed for a drink, the bar was a little cold and dark.
Good day VicThompson! Thank you for your feedback and the time you took to let us know about your experience. We do appreciate it tremendously. We're certainly sad to hear that we did not exceed your expectations. That is our goal at all times for all guests. We would love to talk to you a little further about your experience so that we can possibly improve upon our service. If you have a moment, please reach out to our sales office at firstname.lastname@example.org with your contact information and they will reach out to you for a brief conversation.
Thank you and safe travels!
Enjoyed our stay, this was a business trip used for a board retreat, the hotel staff were great to work with. Everything was very timely and well presented (food). Hotel staff seemed to be very concerned with our needs.
Good day marksP1362CP! We appreciate your review and are so glad to hear that you had a great experience with us. We ARE very concerned about our guest's needs and do work hard at making sure everyone is beyond satisfied with their experience. We hope to see you again soon and that you have a wonderful week! Safe travels!
Top quality is often more expensive but worth it. But the extra ten dollars for breakfast was excessive. The food was a touch above the continental fair offered by many other properties and the never ending coffee was appreciated but ten dollars?
Hello there Al-N-Pat! Thank you for your review...we are so appreciative of the time our guests take to let us know about their experiences. We agree, there is often a price to pay for quality. What we did was evaluate our breakfast against similar options offered by full service breakfast restaurants like Bob Evans, Broken Egg Cafe, Cracker Barrel, Mimi's Cafe, etc. So with us, for $10, you get all-you-can-eat AND made-to-order eggs, omelets, waffles, pancakes, French toast, bacon, sausage, potatoes, cereals, fruit (cut and whole), yogurts, cottage cheese, breakfast breads, coffee, juice, and milk. From what we've seen in other offerings...this is a great deal (and certainly more than a traditional continental fare.) We're happy to offer unlimited coffee to all of our guests (and you don't have to buy breakfast to enjoy it!) No matter what, we do appreciate all of the reviews received and ultimately, your perception is our reality. We needed to do a better job for you in showcasing our breakfast and all that comes with it. Thank you again for your time and for being our guest! You can count on us!
Clean rooms, helpful staff, and hotel close to everything, especially several restruants and stores. All of which are in walking distance. Called the front desk for extra towels and coffee, they were delivered to our room immediately.
Good day Val2thebeach (awesome username by the way!)
Thank you for your review! We appreciate the time you took to let us know about your experience. We do aim to please and are happy to hear that with you, we hit the nail on the head! Come back again soon and safe travels!
Meetings at this location several times. Clean, room temperature appropriate. No ventilation noise, quiet.
Food wonderful display for meetings less the pineapple. The pineapple is served with the skin still on! (unripe flesh, thorns and leaves can have toxic effects).
Staff attentive but not in the way.
Location of hotel is a pain in the butt to get to. Make sure you use your GPS upon entering the mall or shopping center, or whatever this area is called. The hotel's location is buried inside "Austin Landing" who's roadways and parking lots were designed by children on a sugar-buzz. The easiest parking for the hotel is around back once you find it.
Well hello there Poingdexter and thank you for your review! Your notes are very helpful and we can tell that you provide great advice for future travelers to the destinations from where you've traveled. We'll take another look at our use of pineapples in our fruit displays...thank you for your feedback on that! Yes, the roadways inside of our development are unquestionably confusing...we CANNOT disagree with you there. The sugar-buzz comment made our entire staff giggle...great visual! Thank you again for your feedback...please do come see us again! Safe travels!